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Published: 3/17/2000 (Last Updated: 3/29/2000)
After a reader reported that Yamaha 8X SCSI CDRW drives had serious problems with Macs (his post in the first in the problem list below), I asked for other feedback from owners of the drive. Due to over 200 emails yesterday, I am not able to answer (or say thanks!) to each person those that wrote with their Yamaha 8X reports.
FYI: I noticed Bottom Line has a Yamaha 8X toast file (link from 2000 removed as it no longer worked) at their ftp site. There's also links below to the patch at Yamaha's site.
There is still a problem with the Toast Reader Extension however. Toast Reader 4.0.1 freezes the computer at startup when the init icon appears. Toast Reader 3.5.7 does not however, so I have been using this older extension to use the drive to read CDs.
I own this drive (external SCSI unit) since mid December and have not
spoiled a single CD so far. Even though I hope that the recent firmware
update fixes the rare hang-ups on my beige G3 using internal SCSI.
Retrospect obviously is lagging behind on supporting the newer CD burners.
So I used ResEdit to look into the "Retrospect 4.2 Driver Update" file and
found several Yamaha CD-R entries in resource SDid 11730. I simply changed
the identifier of one of the Yamaha CD entries to CRW8424S (the SCSI
response of that drive), without increasing the length of the resource.
It works !
The Yamaha CDRW8424 is now recognized by Retrospect as CD-R output device
and I successfully backed up smaller sub-volumes (my 200 MB System Folder
e.g.) onto CD-RW. Because the CD has a special format (like tapes) you need
that same drive and Retrospect to make use of those CDs and recover from
them.
I don't know what all those entries (besides the name) for each 44 byte
block in the SDid 11730 resource mean, but the difference between the newer
Yamaha CD-burners doesn't seem to matter too much.
If other users can't wait for the update from Dantz, I can mail them my
hacked version of the "Retrospect 4.2 Driver Update" to try out -- no
guarantees of course.
Jorg later reported his Retrospect 4.2 patched driver worked fine in two systems he tested. My contact at Dantz requested I not post the patch here, saying it may not be 100% reliable with all systems and that they were working on an update now (testing with the latest Yamaha firmware). Here's Jorg's report on tests with his patch:
I tested the burning of a CD-RW with Retrospect on a G3/233 using the
internal SCSI. I was able to recover files from the CD on the same Mac. In
addition I was able to re-create the catalog from this CD on a B/W G3/350
with an Advansys Ultra SCSI card (using the same Yamaha drive of course). I
did not, however, try a large backup spanning several CDs.
Firmware for all models and platforms can be downloaded from this location as well. From here select 'CDR/CRW Recorder' select 'Firmware Upgrade Information and Download'. Next select your drive model, then operating system. You will be taken to the firmware upgrade instructions, complete with screen shots. Please take the time to let us know if this information has helped you by clicking on the 'Yes!' 'No!' or 'Not Yet' buttons at the bottom of the page. All feed back is welcome, simply select 'Feed Back' and let us know how you feel.
The YSN can address issues other than firmware. From the YSN link type in a brief description of your problem and select search. We are striving to provide the highest quality of service possible. If you have comments or suggestions please select the 'Feed Back' button at the bottom of any YSN document.
I have heard many positive results from customers that have installed
the beta version.
John Salmento
"
One reader said that the 8X Yamahas only work if connected to a SCSI3 (UltraSCSI) bus,
but as you'll see - that's obviously not true from the reports below from some Beige G3 and older Mac owners using the onboard (5MB/sec external or 10MB/sec internal) SCSI without problems.
Some of the problems sound like they may be due to terminator power not being enabled. This may vary depending on the external drive brand (if they've set the drive to supply terminator power). Just a guess as to why some external drive owners report all OK, and others not.
Success stories are in blue text, problem reports are farther down in maroon.
Success Stories:
I am using a Beige G3, with a OWC Mercury G3/450 running perfectly at 466.
Gotta love those Motorola aluminum processors!!! I assume Jamie is using the onboard Beige G3 SCSI port.
Nik didn't mention his Mac model, Toast version or SCSI controller used (onboard or PCI SCSI card)
My computer has 412mb of ram, and two ATI RagePro 3D+ cards, as well as
a Keyspan serial card, and a ProMax 33 IDE card. My internal hard drive
is a Seagate 20.7 gb. I also have a Jaz drive and zip on the internal
scsi, along with the Yamaha Recorder.
The only minor complaint that I have with the yamaha recorder, is that
when I eject a cd, the drawer struggles out. Somehow it makes me feel
that it's about to give up, but it hasn't yet. It just doesn't inspire
me with a lot of confidence in its durability. Especially as compared to
my other computer and recorder set up, which uses a Plextor 4220.
I hope this is some help...
Added cards:
I have also a Griffin GPort serial port.
My external Yamaha CDRW 8424 (1.0d) is connected to the second SCSI card. I had no problem burning ANY type of CDR (ISO, HFS, Audio) or CDRW using Toast 4.0 Deluxe.
MacOS 8.6 US, virtual memory ON, some non-apple extensions...
I'm a little bit surprised to see that users may have had problems.
I had problems with another SCSI card, a Grappler 930U which
would not accept to toast some ISO CDs (Playstation), swapping with an Adaptec 2940
solved ALL my problems. Apparently Beige G3 since he later noted using onboard SCSI.
I am using Toast 4.0 on a Apple G4 400 Sawtooth AGP DVD with 256mb ram
and 100 gb in disks(ATA and SCSI) and OS 9.0.2.
I also downloaded this patch for Toast:
I don't run the Toast extension to use the drive as a CD reader, I think
that extension doesn't like me turning on and off the CD after it has
recognized it on boot. I think it may freeze the computer if you turn off
the CD and the extension crashes the system.
I've burned CD-R and CD-RW at 8x and 4x respectively. No failures! :)
Here are my system specs: Externally connected is Canon FB1200S scanner (sweet scanner) is
connected first (ID 6), then to a dual bay enclosure (internal cheap cable
replaced with a Granite Digital Teflon two narrow device SCSI cable) with a
Quantum Atlas II UW SCSI drive converted to narrow (Granite Digital UW to
narrow adapter) (ID 2) (this drive is the drive I use for the CD images to
burn from), and the Yamaha 8424S burner (ID 4). Then connected last is the
APS DAT drive (ID 1). I use Granite Digital cables exclusively on all
external hookups as well as a Teflon Granite digital cable internally on the
two Viking II drives. Termination is a Granite Digital Active Diagnostic
Terminator. Maybe my setup works well because I use high quality SCSI
cables. I can leave the DAT off, or have it on...no difference in
burning...the scanner is always on...the Canon does not have a power switch,
just goes into energy saving mode.
Also present in the machine is an Orange Micro PC card and a Micro
Conversions Voodoo 2 video card.
Since using the Adaptec card I have had no more problems. I have burned many
CD's and everything is great so far... I haven't tried to burn any CDRW's
yet - only CDR's.
I've had many successful burns of Audio CDs at 8x, even with all my usual
extensions running. I haven't ever needed to reboot with minimal
extensions to get a good burn. Overall, it's been smooth sailing all the
way! I've burned hybrid ISO/Mac disks, Mac files & folders, Audio... I was
quite worried when I began seeing problem reports -- of course that was
AFTER I ordered the drive, but BEFORE it arrived. No problems so far.
I've also used CD-RW discs successfully.
Here's my setup:
My only complaint about the Yamaha is that the external case has a noisy
fan. Proline and dealers like Macgurus and Bottom Line sell the Proline bezels that are totally open face and should work with any CD drive. I'm using one from Macgurus in my Beige G3 now with a Phillips 2X CDR.
(this is a StarMax 5000 upgraded with a Newer L2 card, it seems to
confuse the Apple system profiler)...
This 2940UW owner commented he had to disable wide negotiation on the SCSI ID for the
CDR:
The problem I've experienced with it is that if the CD-RW is turned on
while I power up the computer, I get a freeze while scanning the SCSI
bus, before the boot process has really started.
I have discovered a simple workaround: disable wide negotiation for the
Yamaha's SCSI ID using Adaptec's control software. I have to use v3.0
of the 2940UW firmware and control software, because the later versions
took away that capability. The downside is that v3.0 cannot boot a B&W
G3 or a G4. Fortunately I happen to not need to boot off that card.
I'm not sure this is the Yamaha's problem, as the exact same thing (with
the same workaround) happens with my old Panasonic 7502b (4x write
CD-R). I don't have any other CD-R or CD-RW drives to test.
Outside of the boot freeze, the Yamaha works flawlessly. It hasn't
burned a single coaster. It doesn't care what kind of media I use (the
old Panasonic was kind of picky and only really worked right with TDK).
It even writes audio CDs at 8x that play in my car stereo. A mixed report - problems with a 6400 but OK with a 6100. (Again I wonder about terminator power - since the 6400 doesn't supply it I don't think. Not sure if LaCie sets the drive to provide it.)
The software Direct CD doesn't work with the [8x] Yamaha drive... This was
confirmed to me form LaCie support.
The source partitions are on an ATTO dual channel ultra-wide card.
The drive is hooked up to an Adaptec 2940uw card.
After installing the yamaha patch with Toast 3.5.7 (I think that's the vers. number, I'm away from my computer so I can't check), I had no problems with Toast seeing the drive.
I DID, however, have problems when I used a Western Digital 20.4 GB hard drive (with FWB's HDT used to fix the corruption problem) as the source for my records (my system would freeze in the middle of a burn once in a while). Switching to the Maxtor or recording from my RAID fixed this problem.
I don't use the 8x4x24 as a cd-rom drive - meaning, I leave it turned off unless I'm recording, so I have not installed the toast reader extension nor do I use a hacked cd/dvd rom extension to use the drive as a reader.
Let me know if you want any more details about my setup - I've probably left out some important details since I'm not near my computer...
System Specs: The SCSI3 issue doesn't seem typical - evidenced by the many success stories above with onboard SCSI (which isn't UltraSCSI of course).
In case anyone doesn't know, the 2906 isn't an UltraSCSI card (only 10MB/sec max).
It works fine connected to my "stock" Lombard 333, 64MB RAM etc. etc.
I have an external SCSI ZIP drive daisy chained onto the PowerBook
which then connects the CDRW. When LaCie sent the drive back, They
also included a different version of Toast 4.0.1.1, I think. So far
no hiccups, works wonders although it humms a lot probably due to
the fan. Also it seems that Toast 4.0.1.1 (or whatever version it
was) has fewer options. i.e. doesn't allow you to make VCDs or
Enhanced CDs.
I have a PM g3 266 w/ 192 megs of RAM and Mac OS 9 US. Toast version 4.01.1
So far, these drives have behaved flawlessly, mostly using Toast 3.5.7
and the 'Yamaha CRW8424' drive definition file.
Most of the time, these drives are attached to older Macs dedicated to
auxillary use, so the System/Extensions can be trimmed to a bare minimum.
Macs used with 8424 extensively:
They also work fine on the G4 Sawtooth's we've tested, using the Grappler
930U in slot 3, but we've not done an extensive amount of burning from
these, instead using the G4 to generate the data, then transfer it to a
dedicated burn station. We've also used them with perfect success backing
up several Lombard and Wallstreet 'books, and two 1400/G3 'books.
Some things that we do to insure good burns are:
a) Use quality media. Our best success is using Memorex and Maxell brands
at 8x, though we have recently also had good success with PNY 12x 80min
disks (at both 8x on the Yamaha, and 12x on the Lacie 12x4x32)
b) whenever possible, use a dedicated, defragged volume to burn critical
data, such as creating an audio CD, or a multimedia/hybrid CD. (i.e.,
prep your data wherever you want, but prior to burning, copy the files to
a fresh scratch volume, so that all files will be written in a contiguous
fashion prior to burn)
c) Max out the RAM cache. We never try to burn above 2x unless we can
have a full 64MB RAM cache setting in Toast.
d) Dedicated Virtual Memory. As long as VM is dedicated to a volume other
than the data volume (unless freshly *optimized*, not just defragged),
we've had absolutely no problems running with VM on.
e) Use Apple's 'UDF Volume Access' instead of the 'Adaptec UDF Volume
Access' extension. Whatever you do, don't use both.
f) Do not have scanners or *especially* Zip drives on the same
cable/chain, and use an *active* SCSI terminator to end the chain.
g) If you intend to do a number of sessions in a row, or the burn
integrity is critical, we suggest a dedicated (and locked ) 'CD Burn'
Extension set. Here's the typical extent set we use:
Control Panels:
Extensions:
HTH (Of course not all the extensions listed are needed for bare-bones
CDR burning.)
The original problem report I received that resulted in my request for other owner feedback (Chris copied me on a mail to a dealer selling the drive:
Every one of them causes the computer to have an instant SCSI lock. You
can move your mouse, but do nothing else, not even 'click'. The computer
will carry on and work fine if you then switch the CD-RW off. I bought
one a few days ago from Mac Supplies and will be informing them
tomorrow, and asking for replacement by a different manufacturer.
Everyone in the USA seems to be advising people to return the drives,
and I advise you to withdraw the product from sale, immediately.
This is not a problem that only happens under certain Mac OS or an
Extensions conflict, it is a fault with the drives themselves. Yamaha
have no solution to the problem.
[He later wrote the following when I asked for more info:]
Hi Mike, thanks for your reply.
The problem everyone seems to be having is a SCSI lock, whereby everything
freezes except the movement of the mouse. If you switch the drive off you
can carry on working as normal. The problems are the same on a large variety
of Mac systems using various OS. I have a Paris Clone 48mb, 200khz, OS 8.1,
and have never had a SCSI problem with other devices. The firmware for G3/G4
would not solve the problem. Apparently there is a firmware solution posted
on a site in Japan that 'might' work, but everyone who has tried it reports
that it does not work. Many people have tried other makes of CD-RW on their
Mac's and they work fine. The problem is specific to CD-RW drives using the
Yamaha 8-4-24 engine, which includes the Dynatek I have.
There are several sites where people are expressing the same problems.
Yamaha have said they don't yet have a solution, so many people are sending
them back and/or claiming from their credit card company. Whilst a few brave
souls are hanging-on in the hope that Yamaha will soon find a solution (but
feel Yamaha have buried their heads in the sand).
For some more info try the link below.
I find it amazing that a company as well known as Yamaha can release a
product that has clearly not been properly tested. I wonder what BLOL or OWC reports as their 8X Yamaha return rates? Or Lacie?
Other problem reports received after the news page request for feedback:
This one is a mixed report - OK for burning CDs, but problems as a regular CD reader:
In general, I have had little difficulty with the drive as a burner. Toast
4 deluxe (commercial not OEM), B's Recorder Gold 1.08, and Jam 2.5 have
worked without a hitch (the Adaptec software needs the patch posted on
Yamaha's site (www.yamahayst.com)-- the patch is placed into the folder with
the Toast/Jam application). Adaptec's DirectCD and CDR Access Pro do not
yet support the CRW8424 drive.
I have had some difficulty finding a driver for the drive that will allow
the drive to function as a CD-ROM without causing random crashes. I've
tried Toast's CD reader 4.0 as well as CD Speedtools 4.5's driver and,
although they allow the drive to work well as a CD-ROM (tried with data (no
problems with HFS, HFS+, or ISO 9660), audio, CD extra, and VCD without
problems), they cause lockups with the finder at an approximately 5-10
minute interval after startup (not sure if this is a conflict with one of my
other extensions, but removing the specific driver and re-enabling the Apple
CD/DVD 1.3.1 driver stops the lockups-- C&G's Conflict Catcher was great for
this). If anyone has been able to find a working driver, I would be
interested to know what driver/setup they are using. Another report of burning CDRs OK, but problems as a reader:
Also my stock CD-ROM seems to have problems now; I don't know if
it is just a coincidence or not. Maybe my CD-ROM is just old and was
getting ready to go any way. After getting things running I am happy with
the CD-RW, it is bootable and much quieter than my stock CD-ROM. The only
thing I have not figured out is how to hook up sound to both. Also, if this
is a SCSI 3, drive how do you attach it to a SCSI 3 card? There's no benefit to running a slow device like a 8X CDR drive on a PCI UltraSCSI card. An 8X CDR only burns at a 1.2MB/sec max rate (far less than even the external 5MB/sec SCSI). Even if the 24X CD speed was accurate (most ratings aren't) - that's still only 3.6MB/sec max.
First of all, Retrospect 4.2 does not support this drive. I have
contacted Dantz about it and they are testing the drive now. As far as I
know, Toast is the only the software that supports the drive. DirectCD
(Adaptec) and DiskScribe (CharisMac) do not support the drive. I have
used DirectCD on Windows boxes and I would prefer to use it since it
should support the disks at a file system level. If and one DirectCD is
supported, I intend to check it out.
For configurations, I am using a PowerMac G4 450 MHz (AGP) with an
Adaptec 2940UW SCSI card. For the sake of posting, I am running Mac OS
9.0.4. I am a Apple Select Developer under an NDA, so I can't really say
much about Mac OS 9.0.4. The Adaptec card is using firmware version 4.1.
What kind of problems are you talking about? I have not seen any big
problems with the drive. FYI, the revision number for the drive is 1.0d.
Setup:
8600/G3/400/OS 8.6
The drive is fast and works well, except...
Retrospect is another matter. Dantz has confirmed that there are issues
with the 8x drive. They have released a beta firmware driver for the 6x
but not the 8x. This reader reports changing to a Initio Miles SCSI card helped with
some of the problems he originally had (almost sounds like a Terminator Power issue):
I still had a problem reading CDs on the drive, but I found the
solution on Yamaha's support page. The toast CD Reader extension that
comes with Toast 4.0 doesn't work. Use the extension from the Toast 3.5
to 3.7 upgrade. Put two blank spaces in front of the extension name so
that it loads early. Most all problems seem resolved now.
I used Toast 4.0 to convert and burn 14 MP3 files (50 minutes of
music) to a CD at 8x; it took six minutes and the CD works in all CD
players in my house and car.
I haven't tried to make a bootable CD yet and I still have to make
VirtualPC recognize CDs in it, but I'm making progress.
Thanks for your great site! The info you provide has helped make me
the local Mac guru. I'm starting a second career helping people upgrade
older Macs. What fun! Almost sounds like a terminator power issue as well (required for the device to supply term. power when using a USB/SCSI adapter) As noted in the USB section of the FAQ, I had to use USB port 2 on my B&W G3 for a 4416S CDRW to work with the Adaptec USBConnect2000 USB/SCSI adapter.
I wonder if some brands of external drives are not set to provide terminator power? (This might explain why some owners report no problems, while others do.)
The address is http://www.yamahacdrwinfo.com/mac_users.htm
Consensus seems to be that it will work fine on faster SCSI cards, but not
on a SCSI-1 or SCSI-2 bus. We'll probably have to wait months for a firmware
update. Again, based on the many onboard SCSI (SCSI-1/SCSI-2) success reports above, it doesn't
seem to be a SCSI bus interface speed/type issue.
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