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News Archive for Wednesday Aug. 27, 2008 (later added items first)
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| Why some G5 tower coolant leak repairs were covered out of warranty |
Just a FYI on one of the most recent comments from a reader that had his (out of warranty) PM G5 tower coolant leak repaired at no cost:
"...What was interesting is the tech at the Apple Store (Stanford Shopping center) mentioned that the training to become a genius included being able to spot and deal with G5 coolant leaks. He asked very little questions and said that they would cover the repair costs as the problem was a safety concern...
-Boris"
Although reports so far only mentioned hardware damage resulting from leaks, there's several -potential- safety issues such as short circuits (worst case - with the unusual design w/Pwr Supply at the bottom, a possible short of A/C input to the tower's case - which could have real disaster potential) and fires (one reader already mentioned a pump burned up in an earlier report). And just to cover all the bases, down the G5 leaks page here is a link to the MSDS (Material Safety Data Sheet) on the Delphi 151 coolant (<2% Propylene Glycol + distilled water) with notes on contact with skin, ingestion, etc...
I've also updated the G5 leaks/repairs page with a follow-up to a report from June that after problems were seen with repairs he's finally being sent a new Mac Pro system. (Some others have also gotten a new Mac Pro replacement system, although not everyone has been so lucky. Still overall I'm impressed at how many readers have gotten leaking systems repaired/replaced at no cost.)
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