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News Archive for: Thursday Feb. 7th, 2008 Goto Current News Page
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| Follow-up from Adobe CS suite user that had problems applying Pshop CS3 update |
| From the reader that had problems applying PS CS3 update with a previous Adobe CS suite. I had written him about the reply that day from another reader that updated OK.
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Yes, I saw it. I think he was saying that updating from CSx to CSx+1 worked for David. And I'm sure it did.
Here's the Stuff from Adobe:
"James, I understand that you have Photoshop CS as a part of Creative Suite and you are unable to upgrade to Photoshop CS3... I understand your frustration with this issue and apologize for the inconvenience caused. I regret to inform you that as per Adobe policy, a customer cannot upgrade from a Suite (enter the suite product) or, a point product of a suite, to a point product (enter the point product). I, therefore suggest you to return the product and claim a refund for the same and order the appropriate full version product or upgrade..."
The rest was an offer to refund if I'd like to buy a full version... (CRAP! IMO) -Jim B."
Personally I'd almost rather take a beating than go through their support... but as I said earlier thankfully they gave me an "override code" for my Photoshop CS3 upgrade when I couldn't find my previous Photoshop CS or Photoshop 7 serial numbers. (About box doesn't show the full number and I could not find the original docs/SN.) |
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| Follow-up from Logic 8/Motu user that had problems after QT 7.4.1 update |
After trying reinstalls, etc. he wrote today that clearing the caches (used Leopard cache cleaner) seems to have solved the problem. (BTW - thanks to several other Logic 8 users that wrote they've seen no problems w/QT 7.4.1 update.) I had no problems with the QWT 7.4.1 update here (on AL iMac w/10.5.1 and 10.3.9 PB G4) but I don't have any 3rd party addons/codecs for QT installed - some readers noted install problems the update and later said they had installed addon codecs (for WMV, etc.). Got a follow-up from one reader like that (G5 tower, had problem with install hanging at the shutdown/restart/writing cache phase - later wrote he finally has it working.)
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| Iomega Ultramax and MacAlly PHR100ACE drive not playing nice on same FW chain |
A G5 tower owner sent a link to his Iomega forum post on Kernel Panics he's seen when copying files to a MacAlly FW400/USB cased drive connected to his new Iomega Ultramax FW800/400 1TB drive. (He mentioned a "USB Dongle" used on the MacAlly drive - required he said to format the drive (security feature)... I've owned lots of FW and FW/USB cases over the years but none had anything like that.) He later wrote with info/link on the MacAlly case w/"security dongle":
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This is the MacAlly case in question which has a 200Gb Seagate Baracuda 7200 ATA 16Mb cache drive inside. Note the "security dongle": MacAlly PHR100ACE
-Bobbi"
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