News Archive for: 11/24/2004 Wednesday's News (later posted items first)
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Reader Tip for no Bluetooth adapter detected after 1.2 Firmware Update
I've not had this problem personally so I can't say this will help those that have seen it (2 readers have so far) but it's worth a try.

"Here's a suggestion for Rushabh - zap the PRAM. (command+option+P+R keys held down at boot until the mac chimes 3 times. resetting NVRAM via OF is also another alternative-Mike)
I had the same thing happen the other night when I was updating the system software while setting up an iMac G5 - the preference pane disappeared and the setup assistant told me that there was no bluetooth installed. Apple told me to zap the PRAM and it did the trick.
Regards, Dave"

If this helps anyone that had this problem let me know. Thanks.

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Open-source Mac Anti-virus software
(late in posting this mail from a reader yesterday in reply to feedback on Virex 7.5.1)

" Mike,
I haven't tried Virex 7.5.1, but I'd like to mention the open-source clamXav as an alternative (donation-ware, check VersionTracker for download link). (to save you some time and clicks/page loading, here's the homepage for clamXav-Mike)
It's a passive scanner--it doesn't automatically filter for virus activity on your system or anything--but it does allow you to scan your drives pretty easily, as well as set up an automatic scan at specific times. The author is working on drag and drop support so you can scan files by dropping them on the application too.
HTH, Eric. "
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More 2004 G5 Firmware Update 5.1.8f7 feedback
(behind on email but here's another G5 owner mail on the 5.1.8f7 firmware update for 2004 G5s mentioned in the Nov. 17th news page.)

" After installing the 5.1.8f7 firmware update last week (with no problems) I have had 4 encounters of the monitor not waking from sleep after prolonged non-use of about 8-10 hours and the fans on my Dual 2.5 going FULL BLAST. The only thing I could do was power down with the switch on the front.
Upon restart everything works fine with no indication of a crash or kernal panic. I tried an Archive and Install back to 10.3.4 and then an update to 10.3.6 with the combo updater with no change.
Then last night I set my monitor to NOT sleep with just the screensaver coming on. Everything was fine this morning after about 7 hours. Then when I came home tonight the computer was OFF. This was about 10 hours later. I don't know how long the computer had been running during the day but when I booted up the computer everything appeared fine with no indication of a crash or KP.

I called Apple this morning and they said there's no way it's the firmware update (which I find hard to believe) and that I should disconnect all my external USB and FireWire devices and that's sure to fix it. Besides that I was told to reset the PRAM, the PMU, delete a PowerManagemant.plist file and run the Hardware Test CD. Not sure if any of these things will fix this problem. It appears that they need to release an updated firmware updater!
Brian L. "

For previous reports from G5 owners on this update, see the Nov. 18th news page.

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More reader reports on Roxio Popcorn
Here's the latest reader feedback on Roxio's Popcorn:

" Mike, Popcorn is pretty nice. I had the same trouble ordering that everyone else is having; the Roxio web page would simply claim that my Toast 6 "is already registered" and would not let me proceed. I call the 800 number for sales, they took my order over the phone, and they directed me to store.roxio.com and emailed me a TSID and CD Key for Popcorn for the $30 price. I then downloaded it (the 10 meg version) and it installed flawlessly.

I ripped a DVD (Harry Potter CD that my kids have) with Mac the Ripper and then burned it onto a DVD with Popcorn. It takes some time to complete the process (I didn't time it) on my Tibook 1 ghz, but the result is a perfect reproduction of the DVD that plays in the Tibook and my DVD player.

This is about as easy as I think it can get. This will probably remain a two step process since Roxio is -not- going to open themselves up to the legal issues involved in the de-CSS part the Mac the Ripper implements.

It's nice to be able to make DVD copies for the kids, as they have previously ruined or lost some of their favorites.
Chuck "

Although some other readers had no problems getting the toast owner discount (even with older versions), this reader did:

" Mike, I tried to purchase Popcorn shortly after you mentioned it this weekend. What a mess!
The site won't take the serial number to give the discount, so I was told by the Online Store to make the full price purchase and then call back in to get a refund.

Monday afternoon, I get a email from RebateHQ.com that my -rebate- was denied. What rebate? I never mailed in a rebate for this. I have fought other battles with RebateHQ in the past, so I know what a mess they are.

Tuesday morning, I called Roxio. The supervisor said to ignore the email from RebateHQ. So, where's my $20 discount/ refund Roxio? Oh, wait another 72 hours?
I wonder if Roxio got the site fixed yet, because I suggest your readers wait until it is before they purchase.
Brent "

Yesterday's news also had a note about an amazon.com $10 rebate on pre-orders (at $42.99) for the retail boxed version with a wider qualification criteria, but that means waiting for shipment and the rebate and a few dollars more in net cost.

(from an email yesterday)
" Heck, I only have (Toast) 3.5.7, and I got the rebate. (Toast 3 doesn't even have a number) I bet that hole is probably going to close soon enough.
Kevin M. "

" PAINFULLY SLOW!!!!. MactheRipper and DVD2OneX is faster, more stable and actually easier to use.
John O. "

I asked John for system details (please include them if you're referring to performance since that can be affected by CPU speed, ram, drives, etc.).

" Hi Mike, Creating a movie-only (no extras) DVD copy with Popcorn works fairly well (tested with Finding Nemo and Harry Potter). Foreign language sound tracks can be eliminated to save space and reduce the amount of compression applied to the video. Also, subtitles are preserved, but unfortunately, they are turned on by default when the finished disk is played back (tested in Philips DVD-727 and Initial DVD-9510).
Since my universal remote doesn't have a subtitle button, I have to find (not easy) and use the factory supplied remote to turn off subtitles.
-Drew "

Previous Popcorn reader feedback:

When I can get time I'll combine all the reader reports on one page.

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Reader Request: USB to Ethernet Adapter with OS 9 and OS X support
(Update - After a reader report in Monday's Nov.29th news page, I finally found an older post on these adapters from the Sept. 9th, 2003 news page, but the links to the drivers page no longer works. However I'm getting a copy of the OS 9/OS X drivers for mirroring here in the FAQ's networking section.-Mike))

" Hi Mike,
No email to you is complete without the congratulations for the immense service you provide to the Mac Community. So, Thank you and Happy Thanksgiving. I have seen this discussed on your site before but was not able to locate it within the search. I am looking for a wired USB to ethernet solution for 9.2.2 and OS X
I already know of the various wireless adapters such as the Belkin FD6050. I need a wired solution though for a certain application and just for the fact of knowledge for future consultation:

I am aware of the Jaton USB Xpressnet adapter - it has been discontinued for 2 years and you can hardly EVER find them on eBay. I used to have one of these for my 20th Anniversary Mac and it worked very well.
I am also aware of a DLINK adapter but have misplaced the model number - but KNOW it is also discontinued. If any readers know of the model number that would be of great assistance.

I really need a solution that i can use in case any of my customers have failed ethernet ports on all in one Macs in the future.
Remember, there are plenty of adapters that work with 10.3 now, but few that work with 10.2 or 9.2.

If your readers know of a USB/Ethernet bridge chipset that is compatible that would be of help too. I have exhausted my Google and eBay search options.
Thanks for your help.
Philip "

If any readers have a suggestion on a USB/Ethernet adapter that works w/OS 9.x and OS X, let me know the details. Thanks. (I added all the past wireless and PCI adapter info to the FAQ, but not any past reports on USB/ethernet adapters apparently.)

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OWC updates Firewire Superdrive prices and Clearance page items
(from site sponsor OWC)

"New FireWire Superdrive prices
OWC Mercury FireWire Solution using Apple/Pioneer DVR-106 now $119.99, was $129.99
OWC Mercury FireWire Solution using Pioneer DVR-108 Dual Layer up 16X DVD Write, 32X CD Write was $157.99, now $149.99
OWC Mercury Pro FireWire+USB Combo w/Pioneer DVR-108 now $159.99, was $167.99

All of the above solutions include all connecting cables, Dantz Retrospect Backup for Mac & PC, NTI Dragonburn Mac Authoring Software, 5 pieces of DVD-R Media in Jewel, and a 25 Pack of CD-R Media. 1 Year OWC Warranty applies.

New Clearance goodies
Just put a bunch of new items up on clearance. Some highlights include:
PowerMac G3 Blue & White systems 128GB/6GB/CD/ZIP/ATI Rage Video from $179, including a good number of REV 2 Logic board models.
Apple CD and DVD drives from $12
Apple Superdrives for PowerBook G4 $99.00
Apple 10GB hard drives $29 and plenty in between. USB Cards, FireWire, Etc.
Best Regards,
Lawrence R. O'Connor
Other World Computing"

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Feedback on Bluetooth Module Firmware Update 1.2
(Updated at 2PM ET.)
Yesterday's news page had a note about Apple's Bluetooth Firmware update 1.2 which I applied successfully on a PB G4 here but don't have any bluetooth devices to test so I asked for reader feedback on the update. (BTW - As with the previous bluetooth 1.1 Firmware update, the 1.2 firmware did not appear in Software Update with a DBT-120 plugged in and turned On in another Mac here. So I used the v1.2 download updater to flash it to v1.2)
I've updated the previous page here with Bluetooth firmware update reports and tips with mails from readers.

2nd report of no Bluetooth adapter after the update, although not a common problem.

"Just downloaded it from Software Update for my G4 PB 1ghz with built in Bluetooth.

When I try to run it, it just says searching for device to update, then preparing to update device, and progress bar doesn't change. Eventually it stops and goes back to idle, giving me the option of Quit or Update again. Quit tells me the update hasn't taken place.

Now Bluetooth us missing in prefs and the icon on my toolbar says 'Bluetooth not available'
Not happy ...
(I asked if he had bluetooth turned On before running the updater and if he's using OS X 10.3.6-Mike)
Yes and yes. Didn't warn me to switch Bluetooth off. (On is the correct setting based on past notes, I updated both an internal module and a D-link USB Module, but always turned bluetooth On first. In the past if it was off the updater may not find the module which is why I asked if bluetooth was On.-Mike)
-Andrew L. -Andrew L. "

A reader sent a note (see later news item above) to try Zapping the PRAM, which helped he said. If anyone finds that helps (or some other tip), let me know.

"Hey Mike,
I have the Macally Bluetooth mouse and it's been working great with my Powerbook 12" 1.33Ghz (1.25GB RAM) post update. I'm not sure that I did anything special, but I did have some initial problems getting the update to complete initially. I wish I could be more helpful, but it appears that this problem may be specific to his mouse or Powerbook.
-Derik "

the macally mouse owner later with an update that he solved the problem (see updated report below).

"I updated my 1st generation 17"PB and had no problem doing the update. Afterward I had no problem connecting to my V600 phone or my Palm T3. I don't own a bluetooth mouse or keyboard so i can't help there.
Rob "

"Well this isn't a tip but I updated my PB 12" 1.33 with 768MB Ram. My mouse works no problem. I didn't need to set it up or anything. It all just worked after the update. (I asked to verify he had a MacAlly bluetooth mouse - but see the update below from the reader that had the problem - deleting it and re-pairing solved the problem.-Mike)
Yes, sorry I forgot to put that in. I even deleted the pairing and it repaired with no problems. I haven't had any problems with my Sony Ericsson T68i either. Only thing I can think is that something went wrong with the Bluetooth update. Maybe downloading the old version and installing it and the reapplying the update may solve the problem.
-Todd H. "

The earlier report from the MacAlly bluetooth mouse owner has been updated with his notes on solving the problem.

" I updated the firmware on my 1.33 Ghz Powerbook G4. No problems updating. I can finally wake my Powerbook using my wireless mouse. This works great when I have the closed G4 hooked up to my display. I used to have to wake the computer using my wired keyboard and wait for the mouse to be recognized.
Kevin B."

This reader said his Macally bluetooth mouse wasn't recognized after the update but later reported a fix. (Not a common problem based on later reports)

"10.3.6, 12 inch powerbook, with built in bluetooth. 1.33ghz cpu, 512 memory from sept 2004.

applied the 1.2 bluetooth update. it still sees my motorola V600 phone but CAN NOT PAIR with MACALLY BLUETOOTH MOUSE.
Everything BUT the MACALLY bluetooth mouse works ok.
so great back to the trackpad. not happy.
kevin
edinburgh
(He later wrote)
Followup.
Deleting the MSI/macally mouse and re-pairing it solved the Problem. I am happy I just tried it, and it worked. "

"Powerbook G4 12" - 867 MHz, 640 MB RAM, running 10.3.6.
I updated to version 1.2 and now my system preferences does not show bluetooth, it has just disappeared. I go to bluetooth setup assistant and it says "No bluetooth hardware (module) found" ! This is really weird, as I did not expect my hardware to disappear even if update did not execute properly.
My system profiler does not show bluetooth module, too.

I do not know if there is any other way to know what happened or if I can revert back to the previous version. Any help will be appreciated.
thanks, Rushabh "

If anyone has a suggestion for Rushabh, let me know. (I don't know if the force-flash tip from the past used with the 1.1 firmware update would work.)

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PDF with details on changes in Motion 1.0.1 Update
Last night I posted a note about the Motion 1.0.1 update (and update to Motion Content Extras). A reader sent a link to the Apple PDF file with a detailed list of changes in v1.0.1:

" Hi Mike,
just the link to the PDF that describes in detail Motion 1.0.1 update:
http://manuals.info.apple.com/en/ProApps/Motion_1.0.1_LBN_0190288.pdf
It's nice to have a so complete doc on an update...
take care, Piero
Global Design - Italy "

If you select "late breaking news" from the Motion help menu, it will launch a browser and go to the Apple Motion late breaking news page (http://www.apple.com/support/motion/lbn/) which lists downloads of the 1.0 and 1.0.1 Motion info.

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More feedback on Virex 7.5.1 (notes on log file scan errors)
Yesterday's news had many reader reports on Virex 7.5.1 (.mac edition) - here's another one received last night:

" I turned on Active Scanning, and looking at the log 99% of the files don't get scanned because of an "error 2". Anybody knows why?
Otherwise great soft, nice GUI now, very nice, clear and concise 'after scan' report. Now real CPU usage (2x2Ghz G5), unless I'm running a manual scan. It's using both processors more efficiently on my machine compared with 7.2, didn't look at the memory usage yet.
--Pierre "

As I said before, personally I'm sticking with v7.2 but if any user of 7.5.1 has a comment/suggestion on the scan errors let me know.

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Other Net News
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Rate Your CPU Upgrade Reports Database Updated
The Rate Your CPU Upgrade database has been updated with 1 new report and 1 update this morning (entries from Tuesday, entries today are added the next newsday morning). Total to date: 9,667. Here's a summary of the report added today (search by brand/mac model for full reports - latest reports always shown first):

  • Sonnet G3/400 in 5500/225 (rated 10)
  • Updated previous Sonnet G4/500 in Beige G3 report (updated w/notes on revised bus speed settings)

    (Full reviews of G4 and G3 upgrades compared to stock CPUs, including real world apps/game tests, install info, etc. are linked at the CPU upgrades page. OC/CPU module articles are on the Systems page.)

(Warning - Overclocking may not be reliable and could lead to hardware failure or corrupted data.) You can find the full reports by searching the database selecting the indicated Mac model and upgrade card brand/type. If you've upgraded the CPU on your Mac, please post an entry in the database. Search the database for entries from most every upgradable Mac model *before* you buy. (Searchable by mac model/upgrade brand). For detailed reviews with performance tests and install tips, see the CPU Upgrades page.)

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CDRW/CD/DVD/Hard Drive/Cardreader Compatibility Database Update Listing
The Drive Compatibility Database had 3 new reports added this morning. (Entries from Tuesday, entries today are added the next newsday morning.) The database includes reports on Combo DVD-CDRW, CDROMs, DVD-ROM, DVD-RAM, DVD-R, DVD+R, CDRW, Hard Drives and Removables (tape drive, ORB, ZIP, MO drives, CF/Smartmedia readers, etc.) in all interface types (IDE, IDE RAID cards, Firewire, SCSI, USB, adapters). Current total 13,891 reports. (searching by drive type/brand, mac model etc. listed below will show the full reports, most recent first - does not include updates to previous reports)

    DVD+R/RW + DVD-R/RW Drives:
  • Exp. Bay Toshiba SD-R6472 in (pismo) Powerbook G3 2000 (OS X 10.3)
    (using patchburn II for iApps burn support, patchburn II has been replaced by Patchburn 3.
    Systems page, Powerbook section has articles from 2001 on expansion bay combo drive installs/swaps.)
  • Firewire Lacie d2 16x (Matsushita mechanism) used w/Powerbook G4 (OS X)
    (noted drive failed within a few hours)
  • Firewire Pioneer DVRS806SPK (DVR-108) used w/Powerbook G4 (OS X)
    (using toast 6 for burning. no iapps burn support so use Patchburn 1.1 for iApps burn support in 10.2.8 or patchburn 3 for 10.3.x iapps burn support.)

You can find full owner reports (latest shown first) by searching the database by drive/brand/interface/mac models (the latest reports are shown first in searches). For guides to installing CD/CDRW/DVD drives or Hard drives in many mac models, see the IDE Articles page. The Firewire articles page also has guides on case kits, installing drives, etc.
If you've added a IDE, SCSI, Firewire or USB hard drive, CDRW, tape drive, etc. make sure you add a report to the database. (If you post an updated entry - make sure you use the same name, etc. as you did before so I can find your past entry. Thanks.)
(Incomplete entries are deleted. Do not post questions in the database, it's for drive reports not questions on what drive to buy - for that try searching the database for reports from owners of your mac model on the drive type/brand/interface, etc. you're interested in.)

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Recent Reviews and Articles:
Listing/links to recent articles and reviews you may have missed.
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