" The Mac OS X Modem Update resolves a rare issue in which a built-in modem cannot dial up. You may see the message "Internet Connect could not open the communications device."

Symptom
After updating or installing Mac OS X 10.2, some Macintosh computers cannot dial out via their built-in modems. You may see these three symptoms:

1. Internet Connect gives this alert message when you attempt to dial up: "Internet Connect could not open the communications device."
2. The Internet Connection Log contains this entry:
"Failed to open /dev/cu.modem: Device busy."
3. The modem works normally if you start up the computer from Mac OS 9.

Products affected

• Mac OS X 10.2 to 10.2.1
• iBook (Late 2001)
• iBook (14.1 LCD)
• iBook (16 VRAM)
• iBook (14.1 LCD 16 VRAM)
• PowerBook G4 (Gigabit Ethernet)
• PowerBook G4 (DVI)
• iMac (Flat Panel/Flat Panel 17)
• eMac
• PowerMac G4's: Dual 1GHz, Dual 1.5 GHz (Mirrored Drive Doors)
• PowerBook G3 Series: 233, 250, 292 MHz (Wallstreet)

Solution
If you have not experienced the symptoms, you do not need to download the Mac OS X Modem Update... "

See the Kbase doc for installation info (they recommend downloading the file in OS 9 and the restarting to OS X to install it).

" Maxtor Corporation today announced the availability of its new Personal Storage 5000 family. The 5000 Series introduces a unique feature named Maxtor OneTouch(TM). With this feature, Maxtor's 5000XT, 5000DV and 5000LE offerings allow users to copy files and applications on their desktop or laptop computer with the push of its OneTouch button. Maxtor OneTouch delivers an easy way to duplicate personal, business and family files, pictures, music, and digital video clips, with the maximum storage capacity and expansion capabilities available today. "

Pricing was noted as $399.95 list for the 5000XT (250GB/Firewire+USB 2.0/5400 RPM drive), $299.95 list for the 5000DV (120GB/Firewire+USB 2.0/7200 RPM drive) and $199.95 list for the 5000LE (80GB/Firewire+USB 1.1/5400 RPM drive).

" Mike,
Just wanted to let you know that Graeme put up the 1.32 Mac build on id's FTP server:
ftp://ftp.idsoftware.com/idstuff/quake3/mac/Quake3-1-32-test.dmg

Of course they're saturated right now. Hopefully some mirrors will be coming up tomorrow. Sounds like this one is his beta of the final release.

Graeme's .plan:
http://www.bluesnews.com/plans/279/
- KanxeR "

One reader wrote that he can't load mods with the 1.32 test version but not sure if that is typical. (Not downloaded it yet.)

(Prev. info from a reader at appx. noon today - 10/8/2002.)

" well, the whole problem arose and was solved in one night...
here are the two .plan updates from Graeme Devine that explain it:

Name: Graeme Devine
Description: Programmer
Mac Point Release 1.32
I have been working hard on the Mac point release. I am currently experiencing extreme performance degradation of the application running under OS X 10.2, with that in mind, and the 7fps frame rate, the app is not worth releasing until the issue is fixed. I 100% believe this is our issue, not an issue with the OS, since previous Q3A builds are running just fine under 10.2. Due to an internal misunderstanding I did not have correct source until today.
I apologize, and am working diligently on the issue.
Graeme.
*************

followed by:

Name: Graeme Devine
Description: Programmer
Mac Point Release 1.32
Worked through the night on the Mac build. All performance issues under 10.2 have been fixed. The final point release will be available today, but while PunkBuster support is final in this client, PunkBuster servers, which are run by Even Balance, need to be updated to allow play.
Graeme.
*************

long story short, the PR is coming out for macs today. w00t!
Adam "

(I checked the current plan file from Graeme today and it matches the last post above.) I keep checking ftp://www.idsoftware.com/idstuff/quake3/mac/ but it's often too busy (too many connected users).

"We haven't shipped any dual 1gigs yet. They are about to go out, but none have shipped to customers.

He's not a beta tester.

He'd have to explain how he bought a Cube heatsink to make this whole thing work, too. He'd have to have purchased an AGP dual and a Cube single and swapped heat sinks. A very expensive proposition, since we don't sell the heat sinks separately.
Thanks,
Robert J.
Powerlogix"

The reader replied he was a beta tester (PL says not) and that he bought the upgrade from them after the beta test. Still unanswered is the heatsink issue PL noted above. (I asked for photos of the heatsink/cube, etc. after the reader replied he was using an aftermarket heatsink, fan, etc. - I can't spend any more time on this unless the reader that reported it sends proof of the install.)

" Version 1.0.8 fixes the following:

• Rewritten event handler. Solves performance problems that some users were experiencing.
• Rewritten audio CD driver. Solves issue with interrupted audio CD playback that some users were experiencing.
• Added support for MP3 and MP4 playback.
• Added texture RAM check. Quake II will revert to the software renderer on failure.
• Added option to switch between normal and overbright gamma (variable"gl_overbright_gamma").
• Added again support for the multitexture extension (via variable "gl_arb_multitexture", the Classic MacOS version uses "gl_ext_multitexture". This way multitexturing can't be activated by default.).
• Mission packs can now be dragged onto the application icon even if Quake II is already running.
• Added startup dialog for command-line parameters.
• Added support for AppleScript.
• New help.
• F12 key will no longer eject medias if you bind a command to it.
• Many minor changes.
  Requirements: Mac OS X 10.1 or later, Quake II (retail version). "

You can install Mac OS X from an unmodified Mac OS X CD, and it only requires three extra clicks! Works with Mac OS X (including 10.2), Darwin, and Mac OS X Server.

Version 2.2.3 of XPostFacto

• Fixes a couple of problems with Darwin 6. Will now recognize the Darwin 6 Install CD as an installer. Also, will automatically boot in verbose mode when booting Darwin.
• Will now find the correct Open Firmware name for the Sonnet ATA/100 card with the 2.3.5 firmware applied. Users report that the boot process still fails, though, so further investigation is required.

" Hi Mike,
Another issue that I recently dealt with regarding an Apple OEM ATTO UL3D SCSI card in a dual 867 MDD. The card fits and works great, however, I could not close the machine with the SCSI ribbon cable I pulled from a Dual G4/500. The reason is that the SCSI connectors along the ribbon cable interfered with the case closing and at best I could only get the ribbon cable in a position so that the case would close at the expense of getting the ribbon cable to a single drive in the "ATA/66" cage. The solution to this dilemma was to order from an Apple authorized repair shop the SCSI cable specifically designed for the MDD machine. A description of how to lay out the cable is downloadable here:
www.info.apple.com/support/cip/pdf/g4mirror-scsicbl-073-0724.pdf

It has connectors for 4 drives positioned in just the right places to reach each of the two drive cages. One thing to note is that the 4 connectors are in 2 pairs with individual connectors close together (and not the recommended 6 inches apart for SCSI-3 to prevent "reflection") to accommodate the drive cage positioning. I haven't noticed a problem though. You will not find any generic SCSI-3 ribbon cable that will reach the 2 drive cages and allow the MDD to close up. It's a real tight fit in there, and you want to make sure you are not blocking any air flow.

As a side note, it seemed that 10.2.1 actually sped up the SCSI performance in my machine.
Hope this helps,
Joe
(I asked Joe what the cable cost and he replied)

The SCSI cable cost me $42 which is cheap considering the cost of ordering a custom made cable. The Apple part number is: 922-530.

Sorry for the delayed reply, but I wanted to get the part number to you since I would imagine there are several folks out there who will want to order this cable. Unfortunately, you can't get it from the Apple store directly.
Joe"

I think the owner's manual also has notes on SCSI cable routing.

• Apple (OEM pull/used) G3/300 ZIF in Beige G3 (rated 1)
• Apple (OEM pull/used) G4/400 ZIF in Beige G3 (rated 10)
• Other World Computing G4/500 in Beige G3 (rated 3)
• Other World Computing G4/450 in B&W G3 (rated 9)
• PowerLogix G4/800 in G4 Cube (rated 6)
• PowerLogix G4/800 in G4/AGP (rated 10)

(Warning - Overclocking may not be reliable and could lead to hardware failure or corrupted data.) You can find the full reports by searching the database selecting the indicated Mac model and upgrade card brand/type. If you've upgraded the CPU on your Mac, please post an entry in the database. Search the database for entries from most every upgradable Mac model *before* you buy. (Searchable by mac model/upgrade brand). For detailed reviews with performance tests and install tips, see the CPU Upgrades page.)

DVD-ROM Drive Reports:
• IDE Lite-On LTD163 16x/48x in G4/AGP (OS X)
  
  DVD+RW Drive Reports:
• Firewire HP dvd200xe in Dual G4 DDR (OS X)
  
  Combo DVD+CDR Drive Reports:
• IDE Toshiba R1202 (16x10x40x + 12x DVD ROM) in B&W G3 (OS X) (problems noted)
  
  IDE CDRW Drive Reports:
• Lite-On LTR-40125S (40x12x48x) in G4/AGP (OS X)
• Teac CDW540E 40x12x48x (8MB cache) in B&W G3 (OS 9.1)
  (problems noted)
• TDK AI-401248X (40x12x48x) in Beige G3 (OS X)
  (no itunes support - FAQ has modified plugin file for some models)
  (FYI - Illustrated CD drive install guide here covers G4 towers up to the Digital Audio Model, Beige G3 MT, B&W G3 and 8600/9600 Macs)
  
  Firewire CDRW Drive Reports:
• Sony CRX 195A1 (40x12x48x) in FW Case used w/G4 Cube (OS X)
  
  IDE Hard Drive Reports:
• Seagate Barracuda IV 40GB in iMac slot loading (OS X)
• Seagate Barracuda IV 80GB in iMac slot loading (OS X)
• Western Digital WD800JB (8MB cache) 80GB in Beige G3 (OS 9.2)
  (Beige G3 MT illustrated HD upgrade guide here)
  
  Removable Media Drive Reports:
• SCSI ORB 2.2GB in G4/AGP (OS X)
  (not working in 10.1.5)

You can find full owner reports (latest shown first) by searching the database by drive/brand/interface/mac models (the latest reports are shown first in searches). For guides to installing CD/CDRW/DVD drives or Hard drives in many mac models, see the IDE Articles page. The Firewire articles page also has guides on case kits, installing drives, etc.
If you've added a IDE, SCSI, Firewire or USB hard drive, CDRW, tape drive, etc. make sure you add a report to the database. [If you post an updated entry - make sure you use the same name, etc. as you did before so I can find your past entry. Thanks.]
(Entries today will be added the following newsday. Incomplete entries are deleted. Do not post questions in the database, it's for drive reports not questions on what drive to buy - for that try searching the database for reports from owners of your mac model on the drive type/brand/interface, etc. you're interested in.)

• 1 year ago today
• 2 years ago today
• 3 years ago today