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News Archive for Monday Oct. 27th, 2003Return to Accelerate Your Mac!

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News stories of Oct. 27th, 2003: (later posted items first)
Tip for Print Problems after Repair Permissions run on 10.3 updated from 10.2.8
(update - see below for tip to solve this - delete the printer, add it again and reboot - but also see Tuesday's news for the root cause of this problem - an installer script is not being run.)

" ... Unfortunately RP (Repair Permissions) will cause printing to stop working on systems that were upgraded from earlier releases, due to a missing user not being added by the upgrade process. I'm not sure whether this is common knowledge yet, but you might want to temper the advice with a word of caution. "

Checking my Powerbook G4/800 (upgraded from 10.2.8 early this morning and RP run on it with several corrections including iTunes and printing/cups) shows that print jobs are 'stopped' and can't be restarted.
Shortly after posting this a reader replied saying he saw the same thing and that deleting and re-installing the printer helped. I tried that (Photo 870 here) and it still didn't print, but then I rebooted and bingo - it's printing now. Same thing on the G5, although for some reason on that system I had to do this twice (deleting/re-adding the printer and rebooting) - but it's also working now. Thanks to John D. for the tip.
Note: on a 3rd machine with 10.3 update (over 10.2.8) and RP ran after the install, I powered up, connected an Epson 740 and added it as a printer and it printed fine without rebooting. (First attempt resulted in two 740 printers being added, deleted them, then added again and it printed ok w/o a reboot).

Note: I didn't test this method but Lee M. wrote he fixed the problem by booting from the Panther CD and running Repair Permissions from Disk Utility on the CD instead of running it from the hard drive's Disk Utility. Testing this shows it repairs permissions on several printer/cups files to group 26 vs 0. Group 26 is lp, which is not a group found on any of my upgraded 10.3 systems.
The root cause of this problem is said to be that the installer doesn't run the "CreateSystemUsers" script in the Essentials.pkg resources directory. Running that from the terminal as root (sudo) shows it created several missing groups/users such as lp and others. (See the Tuesday's news page for more details.)
You can argue that if you're not having problems, leave well enough alone but the missing user/groups may cause problems down the road. I hope Apple addresses this soon.

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Some 10.3 Install CDs Suspect?
Matthew Culmore called to say he'd talked to AppleCare about his repeated problem installing 10.3 on his Pismo Powerbook. He said although rare, he was told there may be some CDs that are suspect and that he's being sent a replacement Disc 1/Disc 2. (If anyone that had this problem can send me their Drive brand/model I'd appreciate it - i wonder if this is an issue with certain drives properly reading the CD.) Hopefully that will solve his repeated problems trying to install 10.3 (he had no prompt for the 2nd CD/no eject of the 1st CD).
Note - there's also an apparent problem (at least with upgrading over 10.2.8, which all my installs have done) that the 10.3 installer does not run the 'CreateSystemUsers' script, which results in missing user/groups such as lp and others. (See Tuesday's news page for more on this.)
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Apple posts Dev Docs for iBook G4
Two readers sent a note that Apple has posted the Developer docs for the iBook G4. (If you missed it, there's also an iBook G4 owner's comments/initial tests of the new machine here.)
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10.3/OK reports from Pismo owners with G4/500 and G3/900 Upgrades
You're always more likely to hear about problems than from those with none (that's human nature) and web sites generally cover problems trying to find a solution and/or determine if the problems are common to a specific model/configuration or not. After a few pismo owner reports on 10.3 problems previously (some noting the failure to eject the 1st CD for instance - this may be a suspect CD set, although I wonder if it might be an issue only with some OEM optical drives in the Pismo), I thought I'd post some reports from Pismo (PB G3 firewire/2000) owners that are running 10.3 OK, even with a G4/500 and/or G3/900 CPU upgrade. (There may be other mails on this in my inbox though, these 3 are just ones I ran across that mentioned Pismos and CPU upgrades).

(Note: To save repeat emails - in the future please include a note if you're using any cache enabler software and if the upgrades cache is shown as enabled in 10.3 - thanks.)

" I just purchased and installed Panther on my Pismo Friday evening. This Pismo is upgraded with BlueChip G4/500 MHz from Powerlogix and I also have 768MB RAM, third-party 512MB and 256MB RAM chips ... and I replaced the LG8080 drive with an LG 4240 drive (faster, reads and writes CD-R).
I backed up my data to two external firewire drives prior to the install. Then, I booted from the 10.3 Disk 1 (from the internal LG 4240 drive with no problems), wiped my drive and did a full install. After successful installation with no glitches, I ran Disk 3 and installed additional fonts and X11, and then inserted and ran the XCode installer. Everything installed perfectly without a glitch. (I wonder if the OEM model of the original Pismo CD/DVD drive is a factor in the eject problems - apple often uses more than one brand of drive.-Mike)

Rebooted and restored my data manually (drag and drop) and everything has been running perfectly ever since... in fact, everything has been running REALLY, REALLY FAST ever since. I have to say that I LOVE Panther. (the Pismo's rage128 mobility isn't supported by Quartz Extreme, but 10.3 feels faster in the interface on every Mac I've installed it on.-Mike)

Finally, OS X that seems to match the speed of OS 9 on the same machine. I've been running since Friday evening... Mail, Safari, Office X, FileMaker 6, Now UpToDate and Contact 4.2.6, iTunes 4.1.1, DragThing 5 continually with various and sundry other programs from time to time. The new Activity Monitor is great. Love the sidebar in the Finder... But mostly I love the SPEED!
The interface is snappy, computer boots fast, my mix of wired and wireless networking switches back and forth seamlessly for the first time in OS X, Entourage is faster, Mail is faster, everything is faster, faster, faster. It's now fast enough that I'm never waiting for the computer.

The only glitch, which I expected, is that I can't burn a cd in the Finder ("drive not supported") nor iTunes ("couldn't find burner"). I expected this and attempted (unsuccessfully) to modify the device-plugin file. (for the 8080 drive) I'll have to wait until someone does this successfully and posts it to (or try again myself when I have more time).

Great job Apple! I can now recommend OS X unequivocally! I'm going to install it on an iMac/233 (rev. b) and a Lombard to see how it fares on slower G3's but I think it will be completely acceptable. I'll forward feedback on my experience once I've done this!
Eric "

I asked Eric if he was using any Cache Enabler with the upgrade (and if 10.3 shows the L3 enabled). One friend with a stock CPU Pismo has given up after 4 attempts to install 10.3 he said, due to the CD eject problem/kernel panics.
Here's another 10.3 successful report from a Pismo owner with a Bluechip G3/900MHz CPU upgrade:

" Pismo 400 w/G3 900Mhz, 512meg, 15gig Hitach HD.
No problems with installing 10.3 and no useage problems. I have not used file vault do to less than favorable reports. All other new features are a real hoot. My wife who I just now managed to talk her into installing 10.2 on her iMac 266/466 want 10.3 installed so she can use Expose.
Wil N. "

I thought I read somewhere that Exposé required Quartz Extreme support, but maybe I'm wrong. (all macs here with 10.3 have Q.E. compatible graphics chips so I can't verify that.) The iMac 233-333Mhz onboard RageII/RagePro chip does not support Quartz Extreme; an ATI Radeon series or Nvidia GF2MX or later required.
And another Pismo owner w/G4 CPU Upgrade noting OK:

" Mike, I have a 2000 Pismo (but with a G4 chip replacement), and I installed Panther with no CD eject problems. One note: because of the limited graphics capability on this machine, however, I don't get the cube spinning effect on Fast User Switching. :-(

Also installed on a 2x2 G5 and a Yikes G4 with zero problems. Everything runs considerably faster. In fact, even the Quartz hacked worked well on the Yikes with Panther...much better than on Jaguar actually.

Only DiskWarrior 3.0 has been a disappointment. It won't work at all on Panther. Can anyone make it work, or is it officially broken until Alsoft updates it?
Complete machine descriptions:
Pismo (G4)
640 MB Ram
20 GB drive

Dual 2 G5
250 BG drive
9800 Pro

Yikes G4
550 MHz G4
Acard Ultra ATA/133 PCI
ATI Radeon PCI
Additional firewire PCI card
-Steve "

I've updated to 10.3 on three machines so far - all ok to date (Dual G4, MDD G4 and PB G4/800 - all updated over 10.2.8 installs.) I'm not using any software that's incompatible that I know of. (Not seen any problems yet - but then there's a lot of software I do not own or use.)
I know these reports are not going to help anyone with 10.3 problems, but at least it shows that the problems are not universal.

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PL G4 Cube Replacement Aluminum Enclosure
Powerlogix has a page with photos of of their new powder coated Aluminum G4 "PowerCube" Enclosure. They sent some photos of this back in September, glad to see it appear publicly. PL says the PowerCube has better cooling than the stock housing and relocates the DC-DC (VRM) board also for (hopefully) longer life. It'savailable in Black, White and Silver finishes (see their page for photo gallery) and lists for $269 plus shipping.
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Updates to Tony Hawk Pro Skater 4 and Kelly Slater Pro Surfer (bug fixes/10.3 compat.)
Kelly Slater's Pro Surfer v1.0.1:

  • Added verification of available VRAM for anti-aliasing use.
  • Fixed white texture problem under Panther (Mac OS 10.3).
  • Fixed a crash on startup when multiple volumes are mounted.
  • Fixed detection of supported resolution/anti-aliasing combinations.

Tony Hawk's Pro Skater 4 Version 1.0.2:

  • Fixed a crash when game is installed on non-main volume.
  • Fixed shadow problems with fog and shadows are enabled.
  • Fixed an unsupported resolution crash on Panther (Mac OS 10.3).
  • Added verification of available VRAM for anti-aliasing use.
  • Added a warning for unsupported resolutions.
  • Fixed detection of supported resolution/anti-aliasing combinations.
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Powerlogix CPU Upgrade owner comments on 10.3/L3 Cache Enablers
(UPDATE - on the night of Oct. 30th, Powerlogix updated their "CPU Director" software to v1.3 to address issues with 10.3. See this news item/link and the Oct. 31st news page had a report from a B&W G3 owner w/G3 900 ZIF saying the update also helped his booting to OS 9 problems from 10.2.6.)
I've gotten over a hundred emails on 10.3 problems this weekend. (But not everyone has a problem of course - for 'supported' mac models, so far most problems seem to be reported by PB G3 lombard and pismo models w/CPU upgrades primarily (although one friend with a stock CPU pismo had repeated kernel panics attempting to install 10.3), some B&W G3 owners, and owners of pre-Quicksilver G4 towers with GeForce4MX and older ATI graphics cards as mentioned previously.)
For anyone running a CPU upgrade in a Mac that requires a cache enabler, make sure the vendor's enabler software you're running is 10.3 compatible (if in doubt and their website has no 10.3 update/compat. info - remove it before updating to 10.3.) Ditto for any OS mods/haxies, etc. unless you are certain they are compatible. you can always try them later but try to minimize the risks of update problems by removing any addons you are not 100% sure are compatible. If your stock CPU mac (supported model) has kernel panics, etc. - one thing to try is removing any 3rd party RAM (one dimm at a time if all you have is 3rd party memory, G5 mac models of course are dual channel so memory had to be added/removed in pairs).
Here's a reader report on compatibility issues with PL's CPU director software:

" Just thought I'd post an inquiry - I just upgraded to Panther, and it looks like the L3 cache is no longer being recognized. XBench 1.1.3 could see it under 10.2.8, but it's gone under 10.3. XBench scores dropped from about a 91-95 under 10.2.8 to about 78 in Panther, definitely not the direction they should have gone! When I try to run Cache Control X, it complains that the PL kernel extension (kext) is missing - and CPU Director (also from PowerLogix) crashes my system when it tries to update the kext.
Is anybody else seeing this behavior? I have a G4/AGP with a Power Force G4 1GHz (100 MHz bus) running 10.3. I did an archive and install, preserving settings, when I installed Panther.
Thanks in advance,
(I posted a reminder last week to check for 10.3 compatibility with any 3rd party addons before upgrading, but he later sent a follow-up that using their Cache Control X instead of CPU director (which was primarily used with the G3/800-900MHz upgrades that can have CPU speeds adjusted on the fly) solved the problem.-Mike)
So chalk this one up to not paying attention. The CPU Director software from PowerLogix doesn't work, but re-installing Cache Control X did the trick. (was the reinstall done with a later version?-Mike) So this one's a false alarm.

Actually with a G4/AGP CPU upgrade - you don't usually need any 3rd party software to enable the cache (unless you want to adjust speeds of it perhaps - but I avoid installing any software like that on a system that does not need cache enablers.) Unless 10.3 isn't recognizing the L3 otherwise. (Powerlogix replied to this post saying Scott's upgrade may have older firmware and asked for his email address to contact him regarding a flash update.)
Remember as I mentioned last week - check for 10.3 compatibility info at vendor's sites for any 3rd party software you have installed (drivers, utilities, haxies/mods, or enablers).
If any other CPU Upgrade owner that had the Cache enabled in Jaguar OK (w/o addon software enablers) sees that 10.3 doesn't show the cache enabled - let me know. Please include your mac model, CPU upgrade brand/model, etc in reports. (I.E. curious if Giga Designs, Sonnet, OWC, etc. upgrade owners see any issue like this - so far most seem to not have a problem.)

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Reader notes Choppy Dock Performance with PCI Quartz Extreme Enabled in 10.3
Last week a reader reported that the PCI Quartz Extreme mod still works in 10.3, but as in the past - it can have some negative effects since Apple only enables it by default with AGP cards (Radeon series or Nvidia AGP cards, Rage128 AGP card not supported due to that chip not supporting texture sizes that are not a power of 2)
This reader said he saw choppy dock performance with PCI Q.E. enabled in 10.3. (In the past there's been some QT issues reported with it enabled under 10.2.x and possible hogging of the PCI bus for those with other PCI controller cards installed).

"After reading the post from the user who successfully used PCI extreme to get Quartz Extreme enabled in Panther, I was encouraged and decided for the first time to give it a try (I skipped trying it in Jag after reading the reports)

Though I was able to successfully install PCI extreme and get Quartz Extreme acceleration on my Mac (Sawtooth G4 upgraded with a dual 500 Sonnet upgrade card), I did notice an immediate side effect. I have the dock set to auto hide. Without Quartz Extreme running, it appeared smoothly when I rolled over the side of the screen (I have the dock positioned on the left). With Quartz Extreme enabled, the dock emerges in choppy manner.

Since I don't like ANY side effects if I'm going to enable an unsupported feature, I decided immediately to restore Panther to non-acceleration for PCI cards. The way I figure it, if there is one side effect, there may be more, and though the extra GUI boost was nice (especially in Expose), I can't justify using it.
Jim H."

Jim noted he was using a G4/AGP mac - so I'm assuming the PCI Radeon was installed for a 2nd monitor. I'll add his comments to the previous page of PCI Quartz Extreme mod feedback.

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Panther Tips and Tricks eBook available
Maclifestyle sent a press release on their "Panther Tips & Tricks" eBook (PDF download - $5.95) at
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Plextor PX-708A/UF V1.03 Firmware Update
After a reader report in one of the weekend's drive db updates on a 1.03 update to the PX-708A (8x DVD+R, 4x DVD-R/-RW/+RW burner) I went looking for the update to flash to my drive. The Plextor USA site only lists a 1.02 update as of today but based on past history I checked the site and found it at their PX-708A firmware updates page. (Windows updater so I used PC to flash it. Virtual PC does not support Firewire drives, although some have said they updated other brands of drives using a USB case, I don't one to try.)
See the revision history page for changes/fixes including write performance and better media support in v1.03. Most PXX-708A drives shipped with 1.01, so also check the 1.02 changes there). I hope this fixes the issue where the drive never seemed to reach 8x burn (even on the outer tracks, regardless of media used - noted in a CDR info review in the past with 1.01 firmware).

As a FYI - there's still no native burn support for this drive, even in 10.3. However I've used Patchburn to modify the Plextor device plugin file in 10.2.6 and 10.2.8, but no 10.3 compatible patchburn version yet. (Hopefully soon.) What makes this drive attractive is the 40x24x40x CDR/CDRW/CDROM read speed rating - much faster than other "superdrives" which makes it a nice 'all in one' drive. Sony recently updated their multi-DVD format burner line to include an 8x DVD+R burner also but I can't remember the CDR/CDRW speed rating on the new model.

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Rate Your CPU Upgrade Reports Database Updated
The Rate Your CPU Upgrade database has been updated with 6 new reports this morning (reader entries from the weekend; entries later today are added the next newsday morning). Total to date: 8,834. Here's a summary of the update added today (search by brand/mac model for full reports - latest reports always shown first):

  • Apple (sawtooth) G4/450 AGP OC report
  • Giga Designs G4/1.25GHz (at 1.3GHz) in (sawtooth) G4/AGP (rated 10)
  • Giga Designs G4/1.25GHz (at 1.4GHz) in (sawtooth) G4/AGP (rated 10)
  • Giga Designs G4/1.4GHz in (quicksilver) G4/AGP (rated 9)
  • Sonnet G4/1GHz in (sawtooth) G4/AGP (rated 9)
  • Sonnet G4/800 in 9600/233 (rated 9)
    (noted some issues with QT playback)
  • Sonnet G4/800 in 9600/200MP (rated 5)
    (problems/freezes noted in apps like Pshop)
    (My reviews of G4 and G3 upgrades w/apps/game tests, install info, etc. are linked here. OC/CPU module articles are on the Systems page.)

(Warning - Overclocking may not be reliable and could lead to hardware failure or corrupted data.) You can find the full reports by searching the database selecting the indicated Mac model and upgrade card brand/type. If you've upgraded the CPU on your Mac, please post an entry in the database. Search the database for entries from most every upgradable Mac model *before* you buy. (Searchable by mac model/upgrade brand). For detailed reviews with performance tests and install tips, see the CPU Upgrades page.)

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CDRW/CD/DVD/Hard Drive/Cardreader Compatibility Database Update Listing
The Drive Compatibility Database had 18 new reports added (reader entries from the weekend; entries today are added the next newsday morning). The database includes reports on Combo DVD-CDRW, CDROMs, DVD-ROM, DVD-RAM, DVD-R, CDRW, Hard Drives and Removables (tape drive, ORB, ZIP, MO drives, CF/Smartmedia readers, etc.) in all interface types (IDE, IDE RAID cards, Firewire, SCSI, adapters). Current total 11,586 reports. (searching by drive type/brand, mac model etc. listed below will show the full reports, most recent first)

    Multi-Format Card Reader
  • USB Kodak 6-in-1 used with 85/8600 (OS X)
    (noted problems with large file copies until Lexar Smartmedia card reformatted in OS X 10.2.6 disk utility)

    CDRW Drives:
  • Firewire Lacie (Lite-on LTR-52327s (52x32x52x) mechanism) used w/Powerbook G4 (OS X) (10.2.8 adds native burn support, 10.2.6 and prev. required patchburn or modified plugins in the FAQ here)
  • IDE Plextor Premium 52x32x52x in B&W G3 (OS X)
    (used modified plugin in FAQ for 10.2.6, updated to 10.2.8 which overwrites plugins. Suggested reinstall of modified plugin or trying Patchburn.)
  • IDE Sony CRX225E (52x24x52x) in B&W G3 (OS X)
    (used patchburn for iApps burn support)
  • Firewire Buslink RW5252FM (52x24x52) used w/7600 (OS 9.2)
    (listed under "other" brands, no itunes burn support, didn't note what drive mechanism in the Buslink case. Problems noted with Toast burns.)

    Combo DVD-CDR Drives:
  • IDE LG GCC-4480B (48x24x48x + 16x DVD-ROM) in G4/AGP (OS X)
    (another report of native 10.2.8 support)
  • IDE Sony CRX300a (didn't note drive speed) in B&W G3 (OS X)
    (no native burn support, used Patchburn, didn't note OS X version)

    DVD+R/RW + DVD-R/RW Drives:
  • Firewire Plextor PX-708 used w/Powerbook G4 (OS X)
    (no native burn support (use patchburn for 10.2.6 and 10.2.8), noted burn errors with Toast 6.0.1 but not sure what media type used - BUP support in 6.0.1 with DVD-Rs but not DVD+Rs)
  • IDE LG GSA-4040B in Dual G4 (OS X 10.3)
    (no native burn support. Used Toast 6 and Dragonburn)
  • IDE NEC ND-1300A in B&W G3 (OS X)
    (noted no bootable from CD, freezes booting to 9.2.2, used patchburn for 10.2.8 itunes burn support)
  • IDE Pioneer DVR-106 in G4/AGP (OS X)
  • IDE Pioneer DVR-106 in Dual G4 (OS X 10.3)
    (noted drive vanished after 10.3 update)
    (Illustrated CD drive install guide here covers G4 towers up to the Digital Audio Model, Beige G3 MT, B&W G3 and 8600/9600 Macs)

    DVD-R + DVD-RAM Drives:
  • Firewire Panasonic LF D521 used w/PowerBook G3 2000 (OS X 10.3)
    (no native burn support, hopefully patchburn will be updated for 10.3 support)

    Hard Drives:
  • IDE Fujitsu MHT2060AT 60GB in PowerBook G4 (OS X 10.3)
    (Reader FYI - PowerBook G4 Ti 15in. LCD illustrated Hard Drive install guide here
    Powerbook G4 12in LCD illustrated Hard Drive install guide here)
  • IDE Hitachi DK23EB-20 20GB in iBook 2001 (OS X)
  • IDE Seagate barracuda 20GB in B&W G3 (OS X)
  • IDE Seagate ST3800011 80GB in B&W G3 (OS X)
    (Illustrated guide to adding a 2nd HD here in B&W G3 rev2 and G4 towers up to the QuickSilver models.
    IDE articles page RAID section has an illustrated guide for adding 2 more drives in the side bays.)

You can find full owner reports (latest shown first) by searching the database by drive/brand/interface/mac models (the latest reports are shown first in searches). For guides to installing CD/CDRW/DVD drives or Hard drives in many mac models, see the IDE Articles page. The Firewire articles page also has guides on case kits, installing drives, etc.
If you've added a IDE, SCSI, Firewire or USB hard drive, CDRW, tape drive, etc. make sure you add a report to the database. (If you post an updated entry - make sure you use the same name, etc. as you did before so I can find your past entry. Thanks.)
(Incomplete entries are deleted. Do not post questions in the database, it's for drive reports not questions on what drive to buy - for that try searching the database for reports from owners of your mac model on the drive type/brand/interface, etc. you're interested in.)

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Recent Reviews and Articles:
Listing/links to recent articles and reviews you may have missed.
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News pages from 1, 2 and 3 years ago
(These older pages in some cases have off-site links that may no longer work. Remember comments were accurate only on the date posted regarding producs/availability/pricing, etc.)

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