News Archive for: 9/14/2005 Wednesday's News
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Reader Tips for Stuffit Deluxe 10 apps quitting
I've not tried Stuffit Deluxe v10 (I'm still using v7.x) but two readers sent tips for problems they initially saw with it. (This rings a bell from the past when there was a temporary problem with a server related to version checking IIRC, where disabling a net connection, then running the apps and disabling version checking in the prefs was a fix.)

" Downloaded and installed Stuffit Deluxe 10. Four of the applications would quit on launch. I called Allume tech support and was given a fix.

The problem lies with version checking. To solve the problem go to Network Preferences:TCP/IP and set "Configure IPv6" to Automatic.
The Stuffit applications will then launch. Turn off Version Checking in all Stuffit applications that have the option, Stuffit Deluxe, Drop Stuff, Stuffit Express PE and Stuffit Expander. Use the Preference settings in all but Expander, which has the option in the "Stuffit Expander" menu. You may then turn "Configure IPv6" off if you desire. Allume indicates that a fix will be forthcoming.
-Ken "

Another user wrote:

" I had the same problem with StuffIt Expander 10 and found that "Configure IPv6" was already set to Automatic. After playing around with network settings I finally was able to launch StuffIt. Disabling intenet sharing did the trick for me.
Matthias M. "

Note: A couple of other Stuffit 10 users later wrote that the old tip of disabling version checking was also a common fix. (As before you may have to disable your net connection to get the app to run to change the prefs, although hopefully this problem will be fixed soon.)

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More iTunes 5 feedback
Another report from an iPod photo owner on problems with iTunes 5/iPhoto. (Last Thursday's news had a report on this problem and also a radio/sharing bug, although some others mentioned improvements with iTunes 5)

" After I got my Al PB back from Applecare for DVD-RW and keyboard repair, I found that they had wiped my HD clean (don't know why they did this). so I had to do a reformat/clean install of the OS and all my applications. prior to this disk wipe, my iPhoto4.0.3 with iTunes 4.9 worked well with my iPod Photo 30G on both Panther and Tiger, and was able to upload photos no problem.
However, since I lost the iTunes install for 4.9, I had to upgrade to 5.0. Now, iTunes will not recognize my iPhoto, thus I am unable to upload photo into my iPod. the error I get in iTunes/Preferences/iPod/photo is "you need iPhoto 4.0.3 or later".. and I *do* have iPhoto 4.0.3!!!

I have tried:
re-installing iPhoto 4.0.1 and re-upgrading to 4.0.3
re-installing iPod updater (the most recent one)
re-installing iTunes 5.0 (and then tried to revert back to 4.8.. no luck)
removing iPhoto/iPod/iTunes .plist
and nothing works. I'm about to call Applecare to figure out if they have a fix for this. the OS is Tiger 10.4.2.. and it does have Quicktime 7.0.2 (not that I expect that to cause problems, but who knows). iTunes uploads music with no problem so far. and as far as I know, iMovie, iDVD is interfacing well with iPhoto. (all version 4)
isako "

If anyone has a fix or tip for this, let me know. (I never owned an iPod photo model before but this afternoon was able to try an iPod Nano with my PB G4 w/10.3.9/iTunes 5, latest iPhoto - it worked for xfering Photos from iPhoto ok - so not sure why some others had problems.)

" I am not sure if I am the only only one having this problem. In iTunes 5.0 (with OS X 10.4.2) that Podcasts now appear not only in the Podcasts side tab but also as separate music files in your General music window in iTunes. Apple discussions are also talking about this bug.
Terry R.
PowerMac G5 Dual 1.8
X800 video, 6GB of RAM "

If you have a tip/fix or problem related to iTunes 5, send a report with details. Thanks.

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More iPod Nano/USB 2.0 PCI card reports
Yesterday's news had some iPod Nano/USB 2.0 (and combo FW/USB) PCI card reports including some that noted problems in use. Here's the latest iPod Nano/USB 2.0 card user reports:

" Yes, I have a Nano connected to a USB2 PCI card in a MDD w/10.3.9. The USB2 card is from Dolphin Peripherals. Absolutely no issue with the card recognising the Nano.
FYI This USB2 card doesn't seem to suffer from the wake from sleep issue that plagues some USB2 cards. I've attached several devices to it (Zip drive, printer, keyboard, mouse, camera) and it deep sleeps and wakes normally.
Here's the link for the USB2 card:
Lewis Tsalis Design "

" I bought the 4GB iPod nano last Thursday from the local Apple Store. I have a 12-inch iBook (1.33Ghz) and DP PowerMac G4 (FW800). First, I didn't purchase any USB 2.0 PCI card add-on and hooked up the nano to the back of my PowerMac G4. It worked but sometimes iTunes 5 reported library not found and I had to un-plug and try again.
This afternoon, I went to the local Fry's and grabbed the IoGear Hi-Speed 5 Port USB 2.0 PCI Card (model GIC251U). On the back of the PCI card, it printed as 0PB2-0480-B(R1.1). I noticed the NEC chipset but couldn't provide specific detail on the chip since it was covered with the IoGear sticker.

I turned my PowerMac back on, performed fsck on single-mode as well as ran DiskWarrior v3.0.3. Just in case. Then, I plugged in my nano and opened the System Profiler.

USB High-Speed Bus:
Host Controller Location: Expansion Slot
Host Controller Driver: AppleUSBEHCI
PCI Device ID: 0x00e0
PCI Revision ID: 0x0004
PCI Vendor ID: 0x1033
Bus Number: 0x53

Capacity: 3.81 GB
Removable Media: Yes
Detachable Drive: Yes
BSD Name: disk2
Version: 0.01
Bus Power (mA): 500
Speed: Up to 480 Mb/sec
Manufacturer: Apple
OS9 Drivers: No
Product ID: 0x120a
Serial Number: xxxxxxx
S.M.A.R.T. status: Not Supported
Vendor ID: 0x05ac (Apple Computer, Inc.)
Nano Thing:
Capacity: 3.73 GB
Available: 1.88 GB
Writable: Yes
File System: Journaled HFS+
BSD Name: disk2s3
Mount Point: /Volumes/Nano Thing

Everything looks good here. It syncs without any problem and the speed is much faster.
However, this card doesn't support 'deep-sleep' mode, similar toJeremy Y's case. Ironically, this card is listed on theMacintosh Products Guide. Since I always put my PowerMac to sleep-mode, I may return the card back to Fry's.
(he later wrote)
Just a follow up. After a severalYĄtrial-and-error, I was able to put my G4 to sleep mode.YĄIoGear Hi-Speed 5 Port USB 2.0 PCI Card (model GIC251U) owners should unplug any device before going to sleep mode. (as mentioned on the FW/USB card sleep reports page here, connected devices can be a factor.)
I think I can live with that and keep the USB PCI add-on card.
Kenneth Y."

(There's a previous page here with FW, USB 2.0 and combo card deep sleep reports.)

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Notes/Tips on iPod Nano (incl. Alpine auto system use)
(from a reader mail - i've had a couple Nano owners say theirs had some scratches out of the box but that's not typical.)

" Just some notes on iPod Nano.
I ordered my iPod Nano 4Gig online that first day (Wednesday) with custom engraving. Got it Monday morning Fed-Ex, much faster than they estimated 6-8 days total.

First thing weird was when I took it out of the packaging, it was on! And everything was in Chinese or some symbol language like that. Went on apple support and found how to change language. Press Menu 5 times, to get to top menu. Select 4th item down, then scroll down to bottom of that menu. It should say in english "Reset iPod". Select this and then select "English" (or whatever language you want) when it asks. All I can think of is the settings got bumped when in transport since it was left on. (I had another Nano owner note the same language setting out of the box, but the one I saw today at bestbuy came up in English out of the box.-Mike)

After that everything seemed to work great, it sure is small and fun to use.

Then I tried to hook it up to my Alpine system in my truck. I use the KCA-420i interface module with a 30Gig 3rd generation iPod with the dock connector. When I plugged in the iPod Nano everything looked good, but no sound!
All the track info was on the Alpine, and the iPod Nano screen showed the Alpine Logo. So back to the Apple support pages and found info that the dock connector has no audio out until you do a full restore with the iPod updater software. Did the restore (and reload all the music) and it worked with the Alpine then.
Hope this info helps people if these bugs are more widespread than just my unit.
Kevin C "

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iPod Mini/Suffle owner report on problems w/CompUSA branded 5 port USB 2.0 PCI card
" In response to Jeremy's iPod Nano/USB PCI card problems with his Quicksilver... (mentioned in yesterday's news posts on iPod Nano/USB 2.0 PCI card reports) I have a Dual 1.25 G4 and just added a CompUSA branded 5 port "Mac compatible" USB 2.0 PCI card. Using USB 1.1 devices seems to work fine, but if I try to use it with my iPod Mini or an iPod shuffle, the thing really freaks out. Sometimes the devices will mount, but when I try to copy anything to it from iTunes or the Finder, I get the spinning beachball of death.
The only way to get the machine to respond again is to unplug the iPod.
Like Jeremy, I have tried every PCI slot in my machine. Nothing seems to help.
I thought that maybe my enabling "Nap" mode may have created the problem, but disabling and rebooting didn't help.
Dual 1.25 G4, 1GB RAM
(I asked what OS version just for the record-Mike)
250GB Maxtor HD
Stock Radeon 9000 64MB AGP card
17" Apple Cinema Display w Built in USB hub
CompUSA 5 port USB 2.0 card (ditching it when I get home ;0( Thanks for the great site!
H@nk "

I wonder if the problem with some of these cards is USB bus power related, but you'd think an iPod shuffle wouldn't draw that much power compared to a hard drive based iPod. (Yesterday's iPod Nano/USB 2.0 PCI card reports had some that didn't mention problems and today's post above also has some USB 2.0 cards that were reported to work OK.)

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Reader Report on Tune Tech for iPods
" Just purchased Tune Tech for iPod by Prosoft Engineering. So far it is a disappointment. The repair function repairs the same things as if you were plugging in your iPod and running Disk Utility.
When you go into repair you can choose: Verify, Repair, Rebuild, and Repair Permissions. Same as disk utility. There website says:

    Repair: This is the solution if songs or playlists have become inaccessible due to software errors. If songs are missing or play erratically, repair immediately before running the risk of permanent data loss.

That sounds like to me it would be more of a repair than just what disk utility offers. In reality from the readout on the display it looks like it does a fsck command on the drive.

You can backup your iPod, duplicate it to another iPod, Scan for media problems, and Get Info plus shred/undelete songs.

Another reason I purchased it was for the Optimize feature. As written by Prosoft on their website:

    Optimize: Increase battery life and minimize wear-and-tear. Your songs get optimized in the order that you want to hear them, minimizing hard drive access and reducing the work your iPod has to do.

However when trying to do this with the app I received an error saying not enough free space on my iPod to optimize. After emailing tech support I was told that it only optimizes playlists. And it will only optimize the playlist if there is enough equal space on the iPod as the playlist. So no optimizing the whole drive.

So in closing I am not happy with my purchase, mostly because there are most likely shareware/freeware that can duplicate most of the features this applications does. I do not believe it is worth the $59.00 price.
-Rob "

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Other Net News
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CDRW/CD/DVD/Hard Drive/Storage Compatibility Database Update Listing
The Drive Compatibility Database had 2 new reports added. (Entries today are added the next newsday morning.) The database includes reports on CDRWs, Combo DVD-CDRW, DVD-ROM, DVD Burners, Hard Drives and Removables (tape drive, ORB, ZIP, MO drives, NAS, CF/Smartmedia readers, etc.) in all interface types (IDE, IDE RAID cards, SATA, Firewire, SCSI, USB, adapters). Current total - 15,080 reports. (searching by drive type/brand, mac model etc. listed below will show the full reports, most recent first - does not include updates to previous reports) iApps burn support mentioned in reports unless otherwise noted.

    DVD+R/RW + DVD-R/RW Drives:
  • Firewire (cased) Pioneer DVR-110D used w/iMac slot-loading (OS X 10.4)
    (Using Patchburn 4. Noted problems burning DVDs, even with Toast 6)

    Hard Drives:
  • Firewire (cased) Maxtor 300GB used w/Powerbook G4 (OS X 10.3)

You can find full owner reports (latest shown first) by searching the database by drive/brand/interface/mac models (the latest reports are shown first in searches). For guides to installing CD/CDRW/DVD drives or Hard drives in many mac models, see the IDE Articles page. The Firewire articles page also has guides on case kits, installing drives, etc.
If you've added a IDE, SCSI, Firewire or USB hard drive, CDRW, tape drive, etc. make sure you add a report to the database. (If you post an updated entry - make sure you use the same name, etc. as you did before so I can find your past entry. Thanks.)
(Incomplete entries are deleted. Do not post questions in the database, it's for drive reports not questions on what drive to buy - for that try searching the database for reports from owners of your mac model on the drive type/brand/interface, etc. you're interested in.)

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