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Updated: 12/22/98 |
| OS 8.5.1 Update Released: The 8.5.1 update fixes issues like the Applescript memory leak, ADB support for some controllers and a rev to Drive Setup. For full details see the OS 8.5.1 Readme File. To download OS 8.5.1 - visit Apple's Software Updates page. After the release of OS 8.5 to the public I immediately started to receive mails from readers on several issues. This page will list those comments and also any workarounds or fixes that are found. If you have solutions to the problems noted here or other comments on OS 8.5 to share, please contact me. Software Updates for OS 8.5 Compat. Apple TILs on OS 8.5 Issues:
Still waiting for the last TIL file 'final' URL (it moved at least once). Thanks to Macgurus for sending a valid link to the IXMicro related TIL today (10/20).
Summary of Fixes:
Umax 8.5 Caveats Page: One reader sent a note on a special page at Umax called OS 8. Caveats that notes they do not support OS 8.5 or HFS+ and noted disturbing reports of damaged hard drives from the upgrade on both clones and Apple systems. This is very bizarre.
See Umax's Support page on OS 8.5 for details on their findings.
PowerCenter Pro Owners: These seem to be the most problematic systems based on reports (but I've gotten more reports of success than failures - esp. if clean installs were used). I'm asking that PowerCenter Pro owners please indicate if you performed a clean install (best choice based on feedback) or a update over the existing OS version, and which version you updated from (7.6, 8.0 or 8.1). Did you disable updating the Hard Disk drivers in the installer? (Often PowerCC machines had IBM drives, which in the past have not been supported by Apple's driver setup drivers). I also wonder if the licensing extension could be playing a part in this (a S900 owner reported in the past that a problem in Word was related to the version of the licensing extension for instance). The licensing extension is supported to report details on the specific hardware design/config of the clone if I remember correctly. Also see Jim Stoneburner's comments and conclusions as well for possible causes of problems. If you've like to send info for including on this page, please contact me with details.
OS 8.5 and Adobe Acrobat: Devin Comiskey writes with a fix for the crashes when trying to create PDF files in Office 98 apps reported by one reader:
Built-in Graphics Extension - Disabled is faster?:
A reader reported that in his system (7300/180 w/PowerForce G3/233/512 CPU card, 48 mb of ram, stock video with 2 mb of vram) that disabling the "Built-In Graphics Accelerator" installed by OS 8.5 nearly doubled his graphics performance in Norton's System Info tests. I welcome additional testing reports from Mac owners with onboard video (75/76/85/8600 owners). If you have tested with and without the extension active, please contact me.
OS 8.5 Audio Tips: In the past we've had several reports of OS 8.5 audio problems (dropouts, cutouts, distorted audio, etc.). Paul writes:
It has been suggested that there might be something in the bus timing of
the machines with this problem that casues this hiccup in the audio. This
seems very possible to me, as this problem often manifests itself when you
are really taxing the system (such as capturing video or playing very
graphically intensive Director movies). That might be the issue here, but I
frankly don't have any time to diagnose something like that. I would assume
that Apple has done some internal tweaking to 8.5 to add in this new
feature, and it just doesn't like my clone now.
I'll just live without my fancy little accent sounds I guess.
Wacom/OS 8.5 Workaround: Mike Morkes responded to today's earlier post with a workaround on the compatibility issue:
OS 8.5/Wacom Tablet/Sidewinder 3D Incompatible?:
The 8600/300 has 160 Meg Ram and an additional Quantum Viking 4 Gig Drive,
SCSI ID 6. I have done a low level HFS+ format of the drive and installed OS
8.5. The Microsoft Joystick and the Wacom Tablet are attached to the ADB:
Joystick first, Tablet Next, Keyboard Last (the mouse is connected to the
keyboard). The system boots and runs fine. Then I installed the Wacom Driver,
v2.5.5 for Graphics Tablet. The Mac goes crazy. It will boot twice -- all the
init icons are displayed and then another startup. Then when starting up I get
the "sad face" on the Wacom Icon, and the "Couldn't Load Software" message.
Removing the joystick "fixes" the problem: no reboots or sad faces. Plugging
the Keyboard into Wacom into the Joystick into the ADB reduces the failures
but does not eliminate them.
I first did a "install over" 8.0 and there was this conflict: Reboots, red "X"
of death on the joystick icon, or the Wacom sad face. A "clean, good,
successful" start occurred 20% of the time.
Several readers noted they had to lower their G3 CPU Card speed under OS 8.5, but John Protopapas writes that he was able to increase it and notes a Twin Turbo extensions issue.
One other thing I noticed: it looks like the PL G3 275/275/1M which was
running at a max speed of 333/222/1M under OS 8.1 in my 180 will run stable
at 339/226 under 8.5. I had it running at 341/227, but eventaully caused VPC
2.1/Win95 to get a procssor error. The card is running at 73 deg F with a
augmented cooling air blowing down on the card. VPC 2.1 NOW runs fine with Ram
Doubler 8.01 enabled. THERE IS A 2-3% MB5 CPU BENCHMARK LOSS DUE TO RD8.01.
So far my PowerBase 180 has taken a PL 275 G3 upgrade card; the Adaptec 2940UW
card/Power Domain 3.0; and an IX Micro Twin Turbo Graphics card - plus OS8.5
with only the very slightest of hiccups. All my apps are still working! The
unit MB4 and MB5 CPU benchmarks are about 5% better than an Apple 300Mhz G3.
JOHN PROTOPAPAS
"
Apple/Umax Investigating Disk Issues:
A reader sent word that Apple and Umax are working together on the OS 8.5 disk issues and accord to his mail, there is progress being made:
'Symptom: Failures during the installation process itself,
during which the target volume vanishes from the desktop
and the installer stops with an error message. After
examining one of our systems that regularly exhibited
this symptom, Apple engineers have determined that this
one problem was being caused by the FWB hard disk drivers
on the drive. Put simply, when the installer checks a
disk prior to OS installation, it unmounts the target
volume (if possible) before checking it, proceeds with
its check and any necessary repairs, and then remounts
the volume. If, during the check, the FWB driver sees
that the target volume is unmounted, it removes that
volume from the queue. Then, when the installer attempts
to remount the drive, the "nsDrvErr" (no such drive)
error occurs and the installation halts. There is an
easy workaround for this symptom: reboot the system
after formatting with FWB's HDT. The FWB boot drive
doesn't remove disks from the drive queue when they are
unmounted, so they can be remounted again when the
installer is done checking the disk.'
It does not provide a lot of help, but it does provide a little bit more
information for prevention.
-Brian
"
More on the 8.5 Audio Issues:
Visioneer PaperPort/OS 8.5 Issues: Reader feedback on various version issues:
"Visioneer is aware that an Extension conflict exists between
PaperPort 5.x and one of the Extension in OS 8.5. This conflict can
cause the "Finder" to crash when the Title Bar is accessed. Visioneer
is currently working on a fix for this conflict and expects to have it
available in late Nov. (Can we hurry it up a little? - Bernie) To use
PaperPort with OS 8.5 until the fix is available, use "Extension
Manager" to prevent the "Control Strip" Extension and the "Control
Strip" Control from loading on startup."
Their recommendation didn't help me. Still working it to see if there's
another extension conflict....
1. Visioneer Paperport (v 3.7) seems to lose it's "File" menu option
sometimes.
I am trying my other programs to see if there are other conflicts. It appears
to me that a lot of software companies will need to do some "tweaking" for
their programs to run completely stable under OS 8.5. I am sure that they will
be releasing service updates for their programs.
All in all, I still am glad I updated to 8.5 on my personal machine.
Performance is till "snappier" with Speed Doubler (8.1.1) completely enabled.
However, it will be awhile before I even consider updating our Macs at work.
Thanks for the great site, and I hope your wife is doing OK given the problems
that you reported some time ago.
OS 8.5/Remus Lite Problems?: I've gotten two reports from Nubus Mac owners that Remus Lite v1.4 is not compatible with OS 8.5, at least in their configurations. Brian Keith Light sent a detailed explanation of the problem. I've asked if he used the Remus Lite 1.4 updater at: http://www.adaptec.com/products/faqs/rem14u.html. That update was before OS 8.5 was released and I'm not sure if it would help. (Brain later said Adaptec said Remus should work fine with OS 8.5.)
Notes on PCPro and Sonnet Cresendo Upgrades:
I also have an Apple 8100 with a SONNET Crescendo 250 installed in it
that I upgraded to 8.5 from 8.1. I have been using it all day at work
now for 2 days and have not had one problem. Here is the sequence of
what I did to upgrade it:
- Upgraded to a new copy of the Crescendo Extension (Thanks for the
info Mike) from the Sonnet web site. One thing to be careful of is the
install program does not remove the old extension, so when I rebooted
the system hung until I removed the old Crescendo Extension.
Scott Kay
"
Type 3 Errors with Quark 3: Alex writes Free PPP 2.6.2 was the culprit.
Another reason why I stick with OT/PPP, it's less likely to have future OS compatibility issues.
I'll keep you up to date with anything else.
Networking/Sherlock Errors Fixed:
1. First off, MacOS 8.5 left an Ethernet (Built-In) extension active in
the Extensions folder. In CC8.02, I looked at the version number,
compared it to the Apple Enet extension, and then disabled it.
Network transfers are now around 1.2MB/sec.
I did not do a clean install, but just installed on top of the old MacOS
folder. Call me lazy. A gambler. Living dangerously, as always.
There's more:
2. Sherlock kept giving me network errors.
Well, I went aheed and used the Apple internet setup assistant, even
though I already had everything configured, and now Sherlock works like a
champ. Only problem, is it wiped my IC settings, and I had to re-do my
.sig, my preferences for home page, preferred search engine...etc. Really
a pain in the ass, as I use Emailer for email, and the damned assistant
wanted me to use Outlook. I also use MT-NewsWatcher for news, and it
wanted me to use Outlook. I also prefer AltaVista...but relented, and let
it have it's way, and now use the default Apple search page, as it seems
like Sherlock wants it that way for some reason. It could be me.
Really a pain in the patoozi...but everything seems cool now.
Feedback on multiple Macs/Network Card issues/Performance boost:
For the guy who complained about not being able to turn of the
anit-aliased type, he obviously has not taken the time to check the
appearance control panel.
Our internal benchmarks show the OS 8.5 to be 10-15% faster, with
network transfers up to 50% faster.
85/8600 Video Artifacts - Bus Speed Related?:
My guess is that this is a problem that will show up on a variety of
machines anytime you run a system bus beyond the stock speed. [Note - since some 8500's came with 200MHz CPU cards the stock bus speed would have been 50MHz. The board design was a 50MHz rated one-Mike]
Added another more reports from PowerCenter pro owners. [9/20/98]
Vimage CPU Upgrade in 7500 A-OK:
This 7500 is also running a ZYNX 10/100TX card with the old, original
NetBlaster ZX345 (12/4/96) driver Extension and has no problems. It loves
OT 2.0, with its 6500 KBytes/second 100TX average transfer rates! ;-)
OS 8.5 and Audio Playback Issues:
Re: the screen artifacts It's caused by the "Built-In Graphics Accelerator" extension. Disabling it cures the problem.
I also had a weird problem where the sound became all garbled as if the system was playing sound at a really low rate (like a really badly encoded RealAudio feed). This sound problem is systemwide, from the finder sound, to Adaptec Jam, to MacAmp. Only cure is to reboot. I noticed that everytime I started up the Apple Video Player appliction (I use this as a mini TV without a TV Tuner card, I use my VCR as a tuner) this sound problem appeared. I had no problems with this before. [He later wrote:] If you have any info on the Audio problem please contact me.
IX3D/MacsBug Feedback:
Noted the same thing here. I think it may be the ix3D drivers, but not
certain. The video got snappy again after I yanked some desktop pictures
out, and replaced them with standard desktop patterns from the Appearance
Menu. I actually got a Type 10 when I option-copied a pattern from one
monitor window to another in the Appearance Manager...and I had no choice
but to execute a restart, since MacsBug was labelled "obsolete" in
ConflictCatcher by MacOS, and is now disabled.
I had A4 MacsBug installed...and thought that was the most-current
version...but am now running without it, and feeling naked.
I had one other crash, but it was in a beta of Eudora Planner...(which I
still can't get to run on our ASIP6 server in the basement....it's
running 8.1, still, as 8.5 is incompatible with ASIP6....but was able to
force-quit in MacsBug, and then do a gentlemanly STOPAS and then a G back
to the Finder, where I was able to restart gracefully.
Some little bugs in the mix, no doubt. We'll see how fast ixM and other
vendors deploy updates...and we'll see how long it takes for MacOS 8.5.1
to hit the street.
Upgraded all the machines here but the server...and wondering if I
shoulda waited. I believe the original reader post was referring to onboard 8600 video, which is resolved by disabling the builtin graphics acceleration extension he said.
Upgrade Issues w/Personal Web Sharing Enabled:
I installed Mac OS 8.5 onto my Powertower Pro 250, I performed a clean
system install then used Conflict Catcher 8 to merge the to system folders.
I then installed Mac OS 8.5 onto my Powermac 7500 but just installed right
over the previous System Folder. Both installs had the same problem.
After the systems would boot up and all icons were displayed on the desktop
I would get a dialog box that told me that the file "System Extension" adds
functionality to my computer and should be installed into the extensions
folder, see attached screenshot. Well this of course baffled me because I
knew of no extension by that name.
Well after a lot of trial and error I discovered my problem. Luckily with
Conflict Catcher 8 when you do a system merge you can apply labels
everything that is old and new, this helped a bunch. Unfortunatly my problem
was down at the end of the list so It took a while to discover the culprit.
As it turns out I was running Apple's Personal Web Sharing with my prior
system and to turn itself on at bootup it puts an alias into the startup
items folder. Well aparently the new Web Sharing stuff doesn't need the
alias to startup so when the computers got to the startup items folder and
tried to run the old webshare alias I got the undescriptive error dialog
box.
The fix is simple of course. Just trash the web sharing alias in the startup
items folder within the system folder, viola problem solved! I hope this is
helpful to anyone else out there who has the same problem. Unfortunatly
Conflict Catcher was unable to determine the problem so I was left to figure
it out on my own, although I probably goofed on the conflict test...hehe,
I've done that before.
OS 8.5, Ram Doubler 8 and VM:
He just replied it also was a problem with RD and VM off and was going to try a clean install to see if it fixes the problem.
PowerCenter/Pro Feedback: Very mixed reports (some fine, others a disaster) from owners of this model (latest reports first):
I am not certain the cause; at first I thought it resulted from using
FWB HDT 2.0.6 drivers on some disks, and allowing the OS 8.5 installer
to attempt to update those drivers. But a later experiment suggested
that merely booting from a partition containing OS 8.5 may have
corrupted the drives. Another suspect is Norton Disk Doctor 4.0.1 that
I used to repair the drive corruption the first time it happened
following OS 8.5 installation; I previously had problems with drive
corruption using DD 4.0, so I remain skeptical of 4.0.1.
Power Windows, which allows solid dragging of windows, is MUCH faster with
OS 8.5. Overall, responsiveness has greatly increased compared to OS 8.1 ;
however, RAM requirements rised sharply (5 to 10 Mo more). After a few
hours of use, my system heap reaches nearly 40 Mo... (I use 8 Mo of disk
cache.) But who cares nowadays :-) ?
By the way, I'd like to tell other Power Center Pro owners that the 7200
Graphics Acceleration is of no use to them, as these machines have an ATI
video and not the original 7200 onboard video.
In short, my machine won't boot without virtual memory on. After having
a handful of random crashes after installing 8.5, I got looking around and
found that the Mac OS installer had enabled virtual memory -- obviously a
no-no since my boot volume is on the Initio card. But when I shut off VM,
the machine won't boot. It appears to boot fine, but it bombs with an
"illegal instruction" error a little after the desktop background appears,
after all extensions and everything but before desktop icons show up...every
time.
I've tried doing the same on my stock SCSI drive, and same things happen
when I shut off VM. Darn! I feel sorry for the user who didn't keep a copy
of their old System Folder just in case! IMHO, this is pretty weird,
because I've *never* had any problems with upgrading the OS before on this
machine, from 7.5 to 7.6 to 8 to 8.1. :(
In any case, it no longer functions. I've been using, repairing and
programming Macs since 1986, and I've never seen anything like this. I
thought I'd blown the CPU until I read the other reader's report.
Some things I've tried: zapping PRAM, removing battery, removing SCSI
card, removing all RAM, removing L2 cache, reseting cuda. So far,
nothing has worked. Aside from an extra 32MB of RAM, my machine is
stock.
The worst report on OS 8.5 upgrades so far follows. It sounds similar to the
Umax destroyed disks stories linked above:
Another reader says he had no problems installing the upgrade:
I've had oocasional glitches with HotLine and WhatRoute, but I
attribute those to not being Appearance Manager savvy... If there are any PowerCenter Pro owners out there running OS 8.5 fine please contact me.
OS 8.5 on Umax S900: Alex Koyshman, author of the Cats-n-Dogs column wrote:
HOWEVER, it doesn't seem to behave exactly right. Quark 4 opens fine, for example, but quark 3 doesnt want to open and freezes the computer (Type 3 error). I'll keep you updated what else behaves oddly.
More Graphics Problems and Lost File Associations: Note also the comment on Syquest Extension ordering in the update.
I've checked other image-editing applications, and I haven't been able to
duplicate the problem elsewhere, or in any other program. Maybe I'm not
trying hard enough. Oddly, I can't coax Photoshop to open by clicking on
a graphic file, unless it's saved in Photoshop format. I used to be able
to automatically view TIFF and JPEG images in Photoshop just be
double-clicking on them. I always get that dialog box prompting me to
manuall select Photoshop (or another application) from the list of
available apps. I have to do that every time.
I went to the FILE exchange control panel, and spent quite a bit of time
setting it up. Still, no dice. I can't figure that one out.
btw: I never saw the video artifacts, or had any kind of video problem
with the Beta builds. I used 8.5b6 for quite a while on this same 8600.
Bingo! Good call.
It worked immediately. No more weird image behaviour. I see that as a
plus ; - \
One other thing: regarding the Syquest utilities problem noted by another
reader, I moved mine to the top of the control panels folder by putting a
blank space before the name of the utility. Seems to work fine. Funny
that I'm not the only one having that problem, either. My machine would
hang in a big way if that Syquest cdev were left to it's own devices.
That all started with the beta builds.
btw: your work regarding the RAID stacks internal to the 8600 will be
admitted to the hall of fame. Well done.
The hardware, in case anyone's interested:
Rick
"
Bad experience on a G3 Upgraded 8600:
No luck, for 1. internal mac video gets garbage crap in the windows. Uggh.
2. My network connection doesn't work anymore. I have ISDN and a router,
and it basically couldn't find its own ethernet device anymore. 3. I HATE
those stupid arrows on the alias icons, I didn't buy a windows computer
here. They are totally superfluous and dumb. 4. The transparent &
smoothed graphics are totally slow and I can't figure out to turn them off.
... I am so unhappy. I expect alot more from Apple.
SO then I did a clean install onto an empty hard drive. All the same
problems as before but I could get the networking to work this time.
Basically I just want sherlock for 8.1 I will keep my stable non crashing
non buggy OS and have sherlock with it? Is that possible? [Not that I know of-Mike]
Alternatively how can I turn off all the glitzy crud that I don't need and
which slows me down. This new OS was supposed to be faster! What the heck?
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