Support ratings page - Newer Technology

Warranty:
The Newer Technologies MaxPowr card comes with a standard two year warranty. Although they don't advertise it, they also will honor the warranty on cards that have been overclocked. Newer's stand however, is that in many/most systems this is more headache than its worth to the business user. Reliability is king in the real world, and this card delivers it in spades.

Tech Support:
With my "one in a thousand" luck, I got a chance to test this aspect of Newer immediately, and they passed with flying colors. Newer told me they consider their customers as "family", and I can attest to that fact ( actually, they treated me better than most of my relatives do ). I was never on hold for more than a minute or two, and overall I'd rate their support as excellent. Their tech support number is toll free also.

Documentation:
The Newer Tech. manual provided clear, concise instructions and illustrations for installation in Apple PowerMac 7500/7600, 8500, 9500, Power Computing and UMAX machines. Step-by-step instructions and pictures walk you completely through the process on each of these machines. Tables of available switch settings for each of the four bus speed/CPU speed settings are included. The manual also contains a troubleshooting section and Newer's toll free tech support number in case you need assistance.

Quality/Construction:
The Newer card shows excellent quality of construction. There were no visible trace cuts or jumper wires on the card ( I've seen these before on first run products - so I always check for them). The card was sized to properly extend into the stock PM8500 CPU card guides, a nice touch. The location of the speed adjustment switch is ideal - speed changes can be made without removing the card!

Packaging:
The unit arrived in a well designed, heavily padded and attractive box. As mentioned previously, Newer provides a static wrist strap, manual, and registration card. Newer also includes a bundled Speed Doubler 2/Ram Doubler 2 software package ( a $99 value ) and a disk containing various utilities for verifying CPU/Bus speeds, ram testing, cache size and a patch should you encounter problems reading/writing to the floppy drive at the higher bus speeds. In our testing this patch was not required and was never installed. A nice touch though, and another example of the extent Newer has gone to ensure reliable operation with their products.

OnLine Support:
The Newer web site ( www.newertech.com ) contains company and product information, their toll free number, and various software utilities such as their excellent "Guage" series. It appears a well maintained site with lots of useful information for memory, cpu and cache upgrade shoppers.

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Copyright © , 1997.
No part of this sites content is to be reproduced in any form without written permission.
All brand or product names mentioned here are properties of their respective companies.
Users of this web site must read and are bound by the terms and conditions of use.


Warranty: The Newer Technologies MaxPowr card comes with a standard two year warranty. Although they don't advertise it, they also will honor the warranty on cards that have been overclocked. Newer's stand however, is that in many/most systems this is more headache than its worth to the business user. Reliability is king in the real world, and this card delivers it in spades. Tech Support: With my "one in a thousand" luck, I got a chance to test this aspect of Newer immediately, and they passed with flying colors. Newer told me they consider their customers as "family", and I can attest to that fact ( actually, they treated me better than most of my relatives do ). I was never on hold for more than a minute or two, and overall I'd rate their support as excellent. Their tech support number is toll free also. Documentation: The Newer Tech. manual provided clear, concise instructions and illustrations for installation in Apple PowerMac 7500/7600, 8500, 9500, Power Computing and UMAX machines. Step-by-step instructions and pictures walk you completely through the process on each of these machines. Tables of available switch settings for each of the four bus speed/CPU speed settings are included. The manual also contains a troubleshooting section and Newer's toll free tech support number in case you need assistance. Quality/Construction: The Newer card shows excellent quality of construction. There were no visible trace cuts or jumper wires on the card ( I've seen these before on first run products - so I always check for them). The card was sized to properly extend into the stock PM8500 CPU card guides, a nice touch. The location of the speed adjustment switch is ideal - speed changes can be made without removing the card! Packaging: The unit arrived in a well designed, heavily padded and attractive box. As mentioned previously, Newer provides a static wrist strap, manual, and registration card. Newer also includes a bundled Speed Doubler 2/Ram Doubler 2 software package ( a $99 value ) and a disk containing various utilities for verifying CPU/Bus speeds, ram testing, cache size and a patch should you encounter problems reading/writing to the floppy drive at the higher bus speeds. In our testing this patch was not required and was never installed. A nice touch though, and another example of the extent Newer has gone to ensure reliable operation with their products. OnLine Support: The Newer web site ( www.newertech.com ) contains company and product information, their toll free number, and various software utilities such as their excellent "Guage" series. It appears a well maintained site with lots of useful information for memory, cpu and cache upgrade shoppers.
= Back to the Newer Review page = = Back to WWW.XLR8YOURMAC.COM =
Copyright © , 1997. No part of this sites content is to be reproduced in any form without written permission. All brand or product names mentioned here are properties of their respective companies. Users of this web site must read and are bound by the terms and conditions of use.