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Tips, Troubleshooting and How-To Guides for Mac/OS X/iOS Users
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Last Update: Added Apple Music Lossless Audio & Dolby Atmos, AirTag, Cellular Data Usage.
(Previous Updates: Rosetta 2, M1 Macs, Big Sur, AirPods, Mac HDR, 2019 Mac Pro Parts Guides, Private Wi-Fi Address,
T2 Mac Firmware Restore, Pro Display XDR, added Security Mitigations info to Security Topics, Apple Arcade Articles,
Aperture migration to Photos or Lightroom Classic, eGPU support, "Metal" supported Macs, updated Apple Privacy topic,
HomePod tips, Secure boot and Startup Security Utility, macOS High Sierra and APFS drive format,
Apple TV 4K HDR/Dolby Vision, Tip for Can't boot from external drive in Sierra or later, Touch ID/Face ID,
Apple TV topic added doc on Single sign-on, Thunderbolt, HomeKit, Wi-Fi topics updated.
Updated Boot Camp, Apple Music, Photos App, Homekit, AppleCare, Apple Watch topics)


For new Mac owners, or anyone wanting to learn more about later macOS versions/features, here is a listing of Apple's Mac Basics How-To articles, Specs, FAQs and Tips for Mac and OS X Users. (iOS info also added.) Includes guides to troubleshooting problems, backups, restoring, reinstalling OS X, and more.

This page also has links to Apple FAQs and Guides on HDMI, Audio, AirPlay, iTunes, Apple TV, CD/DVD sharing, USB, Apple Display Adapters, Mini DisplayPort, Thunderbolt, USB, Firewire, Tips for iOS/iPhone/iPad/iPod Touch users and a list of AirPort Utility and Firmware Updates for Apple Base Stations and Time Capsules. (Also tips/guides on using Boot Camp to run Windows on a Mac.)

Plus important tips on what to do with your personal files/data before selling or donating your Mac or iPhone/iPad, and what to do if your Apple product is lost or stolen (and beforehand).

(Note: If you get a 'file not found' (404) on a link, try again later as article may be in process of being updated. It may also be removed. Apple's CDN network has been frustrating at times, including access denied errors. Some articles have been archived but may still be useful for users of previous OS X versions.)


= Topics Menu/Links =
(You can also use Browser's "Find" option to search page for other items/topics.)

Basics/Apps | Printing | Wi-Fi & BlueTooth | Audio/Video | iTunes | Internet/Browsers/Mail | Facetime | AirPlay | AirDrop | AirPods

macOS Security | Backups/Time Machine | HomeSharing | Displays/TV | Apple TV | iCloud | Migrating Files from a Mac/PC

Diagnostics | Troubleshooting | Reinstall macOS | Startup Problems | Ports & Adapters | Apple RAID Cards | Fusion Drives





Apple Battery Replacement & Recycling
  • About Apple Battery Replacement and Recycling
    (includes info on iPhone, iPad and iPod batteries as well as Mac Notebooks)



    About Cooling Fans in Macs and Temperatures
  • About fans and fan noise in your Apple product
    (includes notes that Spotlight indexing your drive can increase fan speeds for cooling.)
  • Keep your Mac notebook within acceptable operating temperatures
  • See how apps affect Mac performance, battery runtime, temperature, and fan activity
    (was titled "Runaway apps affect ...")



    How to Identify your Specific Mac Model (Series/Year)
  • Find the model and serial number of your Mac
  • Mac computers with Apple silicon (new Apple M1 Chip Macs)
  • How to identify Mac Pro models (no longer lists 2008 and older)
  • How to identify iMac models (no longer lists 2008 and older)
  • How to identify Mac mini models (no longer lists 2008 and older)
  • How to identify MacBook models (no longer lists 2008 and older)
  • How to identify MacBook Pro models (no longer lists 2008 and older)
  • How to identify MacBook Air models (no longer lists 2008 and older)

    Info/Specs on PowerPC Mac Models (most articles now archived)
  • PowerMac G5 (Late 2005) (Dual Core CPUs, PCI-Express slots)
  • PowerMac G5 (Early 2005) (Last of the AGP and PCI-X slot models)
  • PowerMac G5 (Late 2004) (AGP Slot for Graphics Card + PCI-X slots)
  • PowerMac G5 (June 2004) (AGP Slot for Graphics Card + PCI-X slots)
  • PowerMac G5 (2003, first G5 towers) (AGP Slot for Graphics card + PCI-X slots. All Air cooled)

  • Power Mac G4: How to Differentiate Between Models (HT3082 no longer online)
  • PowerBook G3 Computers: How to Identify Different Models (HT2287 no longer online)

    How to Identify iPad, iPod, iPhone Models
  • Identify your iPhone model
  • Identify your iPad model
  • Identify your iPod model
  • Find the model number of your iPhone, iPad, or iPod touch

    SIM and eSIM info - iPhone, iPad and Watch
  • Learn which size SIM card your iPhone or iPad uses
  • How to Remove or switch the SIM card in your iPhone or iPad
  • Set up cellular data service on your Wi-Fi + Cellular model iPad
  • Import contacts from your SIM card to your iPhone
  • Find wireless carriers that offer eSIM service
  • Using Dual SIM with an eSIM
  • If Dual SIM with an eSIM isn't working on your iPhone
  • If Dual SIM with two nano-SIM cards isn't working on your iPhone
  • Using Dual SIM with two nano-SIM cards
  • Use Dual SIM with Apple Watch GPS + Cellular models

  • About Ultra Wideband availability

    About Cellular Data Usage on iPhone or iPad
  • Check the cellular data usage on your iPhone and iPad
  • How to Use Low Data Mode on your iPhone and iPad
    "With iOS 13 and later, you can turn on Low Data Mode to restrict background network use
    and save cellular and Wi-Fi usage.

    You might want to use Low Data Mode if your cellular or internet plan limits your data usage,
    or if you're in an area with slow data speeds..."

    No Service or Cellular Update Failed
  • If you see No Service or Searching on your iPhone or iPad
  • If you see a Cellular Update Failed or Apple Pay Not Available alert after iOS update or restart



    Tips if your iPhone/iPad/iPod is Frozen or Won't Power On
  • If your iPhone, iPad, or iPod touch won't turn on or is frozen
  • If your iPod won't turn on or seems frozen
  • How to Restart your iPhone (previous title included iPad & iPad Touch)
  • Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures

    Tips for Displays on iPhone, iPad, iPod Touch
  • About genuine iPhone displays
  • If the screen isn't working on your iPhone or iPad
  • Adjust the brightness and color temperature on your iPhone, iPad, or iPod touch
  • About the Liquid Retina XDR display on iPad Pro
  • About the Super Retina display and Super Retina XDR display on your iPhone
    - Notes on HDR, OLED Displays, Burn-In, Brightness, and more.



    Apple TV Setup, Tips, and Manuals
  • Apple TV Manuals
  • Identifying Apple TV models (includes ports/connectors info)

  • How to set up your Apple TV
  • How to adjust video and audio settings on Apple TV
  • How to set up Wireless Audio Sync with Apple TV
    - Learn how to synchronize your wireless audio devices to your TV's audio.
    (HT210526 now goes to Calibrate audio between your wired and wireless speakers.)
  • How to use tvOS Control Center on Apple TV
  • How to Set up multiple users on Apple TV
  • How to turn off or restart your Apple TV (there's no power button)

  • How to Use Picture in Picture on your Apple TV

    Updating Apple TV Software
  • How to Update the software on your Apple TV
  • About Apple TV 4K and Apple TV HD software updates (tvOS 11 and later)
  • About Apple TV (4th generation) software updates (tvOS 10 and older, now archived)
  • About Apple TV (2nd and 3rd generation) software updates
  • How to get updated time zone information for your Apple device

    Apple TV App/Apple TV+ Compatible Devices
  • How to Get Apple TV+
  • Get the Apple TV app on your smart TV, streaming device, or game console
  • All the ways to watch Apple TV+ and more
    - Info on compatible devices including Macs/PCs, iPhone/iPads, Smart TVs, or watch online.
    - Also third party devices, players, & TVs compatibility info at www.apple.com/apple-tv-app/devices/.

  • Availability of supported apps in the Apple TV app
  • Watch movies, TV shows, and live content in the Apple TV app
    FYI: See this section for article on 4K/HDR/Dolby Vision movies (no downloading of 4K movies).
    and this article about 4K, HDR, and Dolby Vision on Apple TV 4K.

  • How to Use single sign-on with your iOS device or Apple TV
  • TV providers that support single sign-on with your iOS device or Apple TV

    Dolby Atmos with Apple TV
  • How to Play audio in Dolby Atmos or surround sound on your Apple TV
    (tvOS 12 added Atmos support. Article was titled "Surround sound settings on your Apple TV 4K or 4th generation".)

    Dolby's Info about Apple TV Audio Settings (from tvOS 10 era)
  • Dolby Audio Support on Apple TV (4th Generation and later)
    - Includes tips/explanation of 4th Generation and later Apple TV Audio Surround Sound Settings.
    (Apple added Dolby Atmos support with tvOS 12 - see Apple article above.)

  • How to Turn on audio descriptions on your Apple TV or smart TV

  • About 4K, HDR, and Dolby Vision on your Apple TV 4K
    (Also see footnote about HDR10 and Dolby Vision frame rates. Some TVs (like 2016 LG OLEDs) don't support 4K/UHD Dolby Vision at 60Hz/50Hz, so 30Hz or 24Hz would be used (or 25Hz for PAL TVs). In those cases Apple recommends 1080P at 60Hz/50Hz instead due to slower interface performance at 25/30Hz.
    Update - Although Apple favors framerate over all else and considers mode switching (24Hz for movies, 60Hz or Interface) a negative due to TV re-sync causing a screen flicker, under "Other Formats" there are 4K options for 24Hz HDR, 24Hz SDR and 24Hz Dolby Vision (if connected to a Dolby Vision compatible TV).
    Update 2: In tvOS 11.2, Apple TV 4K gets Native Mode/Frame rate matching option that many owners wanted. (See new Apple article - Automatic 4K Apple TV Video output switching of HDR/SDR and refresh rate to match the original video's content. tvOS 11.2 added a "Match Content" option in the Video Settings. Resolution doesn't change, but the option for HDR/SDR & frame rate matching with the original source is a big plus that many wanted. I think this will both increase sales and reduce returns.)
    Update 3: tvOS 11.3 added Apple TV 4K support for the "low latency" Dolby Vision profile used by some Sony 4K/UHD TVs. (It's the first HDMI device to support the Dolby Vision profile used by Sony, which is different than the Dolby Vision profile used in other TV brands like LG, TCL and Vizio.)
    Update 4: tvOS 12 added support for Dolby Atmos - see this article.

    The above Apple doc recommends cables with a "Dolby Vision mark" - tested with 4K Apple TV they say. (Their example 2M Belkin Ultra High Speed cable is $29.95 at Apple's store and its specs list "up to 48 Gbps" - that's next-gen HDMI 2.1 spec's max rate and more than double the Apple TV 4K's listed HDMI 2.0a port spec.)

    For HDMI 2.0 4K/UHD HDR/DV use I'd suggest a Premium Certified HDMI cable (HDMI 2.0/18GHz), as short as possible. 6ft Certified Premium HDMI 2.0/18Gbps cables are available under $10. (There's also a free HDMI Premium Cable Authentication iOS App to verify the code on the box label.) I've seen them work reliably with a 4K HDR10 60P movie, although DV on 4K discs are typically 24P. (HDR10 is 10-bit and DV supports 12-bit, but both are within the HDMI 2.0x spec using correct output settings. The test Oppo 203 set to "HDR Auto" always output 12-bit 4:2:2 to the 4K LG OLED, even with HDR10 discs. And per HDMI 2.0 Supported 4K formats, 4K @60Hz 12-Bit 4:2:2 is supported. (4K60 12-Bit 4:2:2 is appx 17.8Gbps, just under the 18Gbps HDMI 2.0 spec max.) Blu-Ray and HDR10 discs are 4:2:0, DV discs IIRC are 4:2:2. 4K @60Hz/50Hz 4:4:4 isn't supported at 10-bit or 12-bit in the HDMI 2.0 spec - too high a data rate.)



  • About frame rate and dynamic range matching on Apple TV (in tvOS 11.2 and later)

    HDR on Macs
  • How to Play HDR video on Mac
    - Lists Mac models that support HDR video on HDR10-compatible displays and TVs.
  • If an HDR display is too bright or vivid on Mac

    Apps, Games, Streaming and Podcasts
  • Download apps and games from the App Store
  • Accept preinstalled Pro Apps on your new Mac
  • Use Apple Podcasts on your Mac
  • Use Apple Podcasts on your iPhone or iPad
  • Get and manage your Apple Podcasts Subscriptions

    Contact App developer or Content Providers
  • How to contact an app developer
  • Contact streaming video content providers for Apple TV

    Apple TV Wireless Keyboards and Wi-Fi Help
  • If your Apple TV can't connect to Wi-Fi
    (originally titled "Get help with Wi-Fi networks on your Apple TV")
  • How to Use Bluetooth keyboards with your Apple TV (now goes to doc below)
  • How to Use Bluetooth accessories with your Apple TV

    Apple TV Remote Control Info and Tips (hardware remote)
  • How to use your Siri Remote or Apple TV Remote with your Apple TV
  • How to use Siri on your Apple TV
  • How to If you can't control your TV or receiver with your Apple TV Remote
    - was titled "Control your TV or receiver with your Siri Remote or Apple TV Remote".
  • How to Charge your Siri Remote or Apple TV Remote
  • What to do if your Apple TV remote isn't working
  • How to replace the battery in your Apple Remote
  • How to use the orignal (alum) Apple remote for Apple TV (archived Sept. 2018)

  • Use a third-party remote with your Apple TV, a guide to learning/programming. (HT201856 article no longer online)
    (Some universal remotes like the Harmony series also have Apple TV as a device option.)

    About the Apple TV Remote App
  • If you lost the remote for your Apple TV
  • How to set up the Apple TV Remote on your iPhone, iPad, or iPod touch
  • How to use the Apple TV Remote app - not goes to above article.
  • App store link for Apple TV Remote App
    (if unavailable, try the iTunes Remote iOS App)

    General Apple TV Info/Tips
  • How to Use Display Accommodations on your Apple TV
    (Vision aids on Apple TV, like Color Filters, Reduce White Point, Invert Colors, and more. Requires tvOS 10 or later.)
  • How to Customize the Apple TV Home screen
  • How to Enter text on your Apple TV
  • How to change the language on your Apple TV
  • About Search on your Apple TV
  • How to use Restrictions on your Apple TV
  • How to put your Apple TV into sleep mode now goes to How to turn off or restart your Apple TV

    Using AirPlay with Apple TV
  • Manage AirPlay settings on your Apple TV
    (was titled "About AirPlay restrictions and Conference Room mode on your Apple TV")
    - Learn how to control who can stream content to your Apple TV using AirPlay.

    Tips for Apple TV Problems
  • Get help with third-party apps on your Apple TV now goes to If an app unexpectedly quits, stops responding, or won't open.
  • If your Apple TV won't turn on (and other problems)
    (originally titled "Get help with audio, video, or power on Apple TV")
  • Get help playing or streaming content on your Apple TV now goes to If you can't watch or stream movies and TV shows in the Apple TV app
  • If your Apple TV (2nd or 3rd generation) stops at the date and time screen during startup
  • Get help with Wi-Fi networks on your Apple TV
    (now titled "If your Apple TV can't connect to Wi-Fi")
  • Use Apple Configurator to connect to an Apple TV with USB (archived Nov. 2017)
    (originally titled "How to install a configuration profile on Apple TV")

  • Apple TV (2nd/3rd generation): About Apple TV and HDCP now goes to Get help with audio, video, or power on Apple TV.
    - Later titled simply "If your Apple TV won't turn on". (A section on "HDCP" was in the article, but has been removed.)

    Resetting or Restoring your Apple TV
  • How to Reset or restore your Apple TV to the factory settings
    (for info on earlier tips for Apple TV restore problems & micro-USB cables - see here.)
  • If you see a warning symbol on Apple TV
    was titled "Restore your Apple TV" (with Troubleshooting Tips)



    Apple Arcade
  • Apple Arcade Home
  • Join Apple Arcade
  • Play games with Apple Arcade
  • Access your Apple Arcade gameplay data on all of your devices
  • Connect a wireless game controller to your Apple device
  • Pair an Xbox controller to your Apple devices
  • How to Accept a friend request for Game Center
  • Game Center & Privacy



    Apple HomePod Setup and Guides
  • About Software Updates for HomePod
  • How to update HomePod
  • How to set up and use HomePod
  • How to identify status lights on HomePod
  • How to change settings for HomePod
  • If you can't set up HomePod
  • What to do if HomePod isn't responding
  • How to Reset HomePod
  • HomePod Service and Repair
    - About HomePod service options, warranty, & pricing in the United States.

  • How to Set up home theater audio with HomePod and Apple TV 4K
  • How to create a HomePod stereo pair
  • How to add and manage TVs and speakers in the Home app

  • Cleaning and taking care of HomePod
  • HomePod - Technical Specifications
  • How to find the serial number for your HomePod
  • HomePod Service and Repair (US)

  • How to use Personal Requests on HomePod
  • How to use HomePod for phone calls
  • Using VoiceOver on HomePod
  • How to use Touch Accommodations on HomePod

  • How to use Siri to play music or podcasts
  • Do More with Siri (was "... on HomePod")
  • How "Hey Siri" works with multiple devices



    Apple Homekit Related Help and Tips
  • Learn about HomeKit and Home App
  • Find accessories that work with Apple HomeKit
    (list of devices by type/brand - Lights, Switches, Thermostats, Sensors, etc.)
  • How to Get notifications for your HomeKit accessories

  • How to Control your home with Siri
  • How to Share control of your home

    Apple Home App Setup and Tips
  • How to Add a HomeKit accessory to the Home app
    (originally titled "Set up and use the Home app".)
  • How to Create home automations with the Home app
  • How to set up your HomePod, HomePod mini, Apple TV, or iPad as a home hub

    Info for Hardware and Software developers at developer.apple.com/homekit.



    iCloud Setup, Archiving, Backup and Restoring   (See above for iCloud Email info)
  • System requirements for iCloud (includes requirements for using specific features)
  • iCloud Terms & Conditions
  • How to Set up iCloud on your Mac
  • How to Set up iCloud on your iPhone, iPad, or iPod touch
  • Use iCloud to transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch
    - Transfer your data & purchased content to a new device using your previous device's iCloud backup.
  • Then Finish setting up your iPhone, iPad, or iPod touch
    - When you move content to a new iOS device, you might need to complete a few steps to finish the process.
  • If you see duplicate contacts after setting up iCloud Contacts
  • How to Change your iCloud settings
    - How to change your iCloud settings, or turn off iCloud completely. .
  • If you can't connect or sign in to iCloud
  • About Web-only access to iCloud
    If you don't have an iPhone, iPad, iPod touch, or Mac,
    you can still use iCloud Drive, Pages, Numbers, or Keynote, Contacts, and Notes directly from iCloud.com.

  • Apple update on iCloud.com security
  • iCloud security overview (with link to Privacy Policy)
  • How to Set up iCloud Keychain (was titled "Frequently asked questions about iCloud Keychain")
  • If you enter your iCloud Security Code incorrectly too many times (archived Dec. 2019)
    (was titled "About iCloud Security Code alert messages")

    iCloud Keychain Help
  • How to Set up iCloud Keychain
  • If iCloud Keychain won't turn on or sync

  • How to Archive or make copies of the information you store in iCloud

    iCloud Drive Info
  • Access and manage files in your iCloud Drive
    (originally titled iCloud Drive Frequently Asked Questions.)
  • Set up iCloud Drive on all of your devices
  • Add your Desktop and Documents files to iCloud Drive
  • Access iCloud Drive files from your iPhone and other devices
  • Share folders with iCloud Drive
  • About collaboration for Pages, Numbers, and Keynote
  • Use the Files app on your iPhone, iPad, and iPod touch
  • Save and edit PDFs on your iPhone, iPad, or iPod touch with the Books app
    (was titled "Use iCloud Drive or iBooks to access your PDF files, ePub files, and books")

  • Using iWork with iCloud Drive (archived Oct. 2017)
  • About the new iWork for Mac: Features and compatibility (archived June 2017)
  • Browse Pages, Numbers, and Keynote files on your iPhone, iPad, or iPod touch
  • Open older iWork files in newer versions of Pages, Numbers, and Keynote
  • About iWork '09 compatibility in macOS
    - Learn about changes to macOS and how to update your iWork apps.

  • How to Use Pages, Numbers, and Keynote with Box
  • About iWork and Box collaboration security

  • What's the difference between device storage and iCloud storage?
  • Manage your iCloud storage

  • iCloud storage plans and pricing
  • How to Upgrade your iCloud storage plan
  • How to Share an iCloud storage plan with your family
  • How to Downgrade or cancel your iCloud storage plan
  • What happens to your iCloud storage plan when you sign up for Apple One

    iCloud Backup
  • What does iCloud back up?
  • If you can't back up to iCloud (iPhone/iPad/iPod Touch)
  • If restore from iCloud backup failed
  • About missing information after you restore your iPhone, iPad, or iPod touch with iCloud Backup
    (Articles HT204058 "iCloud Backup alert messages", HT203756 "Understanding alert messages when restoring from an iCloud Backup" and HT201418 "If you need help restoring your device from an iCloud backup" removed as of July 2016.)

  • Backup methods for iPhone, iPad, and iPod touch
  • How to back up your iPhone, iPad, and iPod touch
  • How to Remove a device backup from iCloud
  • Restore an iPhone, iPad, or iPod touch that needs a newer version of iOS or iPadOS
    (was titled "Restoring an iPhone, iPad, or iPod touch backup from iCloud or from a computer
    when a later version of iOS or iPadOS is required".)

    iCloud Calendar, Reminders and Contacts
  • Keep your Calendar up to date with iCloud
  • Add or delete calendar accounts on Mac
  • Ways to share calendars on Mac
  • Set up multiple calendars on iPhone
  • Delete spam calendars and events on iPhone
  • If your iCloud Contacts, Calendars, or Reminders won't sync
  • If you can't add iCloud Calendars, Mail, or Contacts to Outlook
  • Limits for iCloud Contacts, Calendars, Reminders, Bookmarks, and Maps
  • If you have duplicate events on your iCloud Calendar
  • If Find My Friends isn't working

    iCloud Photo Library
  • How to Set up and use iCloud Photos
  • Get help with iCloud Photos
  • Find out how much iCloud storage you need for your Photos Library on your Mac
  • How to Manage your photo and video storage
    (See above for info on Photos app for OS X 10.10.3 and later)
  • Organize and find your photos on your iPhone, iPad, or iPod touch
  • How to use Memories in Photos on your iPhone, iPad, or iPod touch
    (automatically creates curated collections)
  • View memories in Photos on Mac
  • How to Send photos on your iPhone or iPad with Messages

    iCloud Photo Stream and Photo Sharing
  • About iCloud Photos and My Photo Stream
  • My Photo Stream FAQ
  • Get help using My Photo Stream
  • How to delete photos from Photo Stream
  • My Photo Stream and iCloud Photo Sharing limits
  • How to share albums in Photos on your iPhone, iPad, and Mac
  • How to use Sharing Suggestions in Photos
  • If Shared Albums aren't working
    (was titled "Get help using iCloud Photo Sharing and shared albums")

  • If you're missing photos or videos in the Photos app
  • How to Transfer photos and videos from your iPhone, iPad, or iPod touch to your Mac or PC
  • How to Delete photos on your iPhone, iPad, and iPod touch

    (Above are help/tips with macOS Photos App)



    Problems with iCloud Log In or Verification
  • If you forgot your Apple ID password
  • How to find saved passwords (in Safari) on your Mac (Also check Mac Keychain.)
  • What to do after you change your Apple ID email address or password
  • Using app-specific passwords (requires two-factor authentication)
  • Get a verification code & sign in with two-factor authentication
  • If you see a Could Not Create Apple ID or Could Not Set Up iCloud message
  • If iCloud asks for the password to your previous Apple ID (archived Aug. 2017)



    Setup macOS for Smart Card Authentication
  • How to Configure macOS for smart card-only authentication
  • Prepare for smart card changes in macOS Catalina
  • If you use smart card to log in to your Mac and reset your Active Directory password from another computer



    Migrating Data from an earlier OS X to a later OS X Version
  • How to move your content to a new Mac (using Migration Assistant)
  • How to migrate data from another Mac using OS X Mountain Lion and earlier (archived)
  • OS X: Manually migrating data from another Mac (archived)


    Migrating Data from Windows to a Mac
  • Move your data from a Windows PC to a Mac (was "About Windows Migration Assistant")
  • How to transfer data from a PC to a Mac
  • Mac tips for Windows switchers (has many basic tips)



    Using Boot Camp to run Windows on a Mac
  • System requirements to install Windows on your Mac using Boot Camp
    - Covers Windows 10, Windows 8.1, and Windows 7. (Only Windows 10 listed for macOS Mojave.)
  • Boot Camp doesn't support RAID (archived July 2020)
  • How to install Windows 10 on your Mac with Boot Camp Assistant (for Intel-based Macs)
    - Includes Mac models that are supported by Windows 10 via Boot Camp.
    (See below for guides to older Windows versions)
  • If the Boot Camp installer doesn't open after using Boot Camp Assistant
  • If you see the alert 'Installation cannot proceed with Boot Camp configured' (archived July 2020)
  • What to do Download and install Windows support software on your Mac
    (was titled "if some Mac features don't work when running Windows in Boot Camp")
  • How to Update AMD graphics drivers for Windows in Boot Camp
  • How to use Apple Software Update for Windows (HT208038 no longer online)

  • How to Restart your Mac in macOS or Windows
    (if you installed Windows with Boot Camp of course)

  • Tech Tip: How to Use Boot Camp on an External Drive (assisted by freeware VM VirtualBox.)

  • How to create an ISO image for Boot Camp from Windows installation media (archived Sept. 2018)
  • How to Set up a Windows partition on your Mac (archived Sept. 2018)
  • How to Use your Apple Keyboard in Windows with Boot Camp
    (was titled "Boot Camp: About keyboards and key assignment for Microsoft Windows")

  • If you see a "No images are available" error message when you install Windows 10 (archived July 2020)
  • If installing Windows 10 on your Mac stops at RealTek software (archived July 2020)
  • Macs with Fusion drive: How to find BOOTCAMP partition in Windows installer (archived July 2020)
  • If you see a Partition alert message when using Boot Camp Assistant (HT203913 article no longer online)

    Info on Older Versions of Windows and Boot Camp
  • Use Windows 8.1 on your Mac with Boot Camp (archived Sept. 2018)
  • Install Windows 7 on your Mac using Boot Camp (archived Sept. 2018)
  • Boot Camp 5.1: Frequently asked questions (archived Sept. 2017)
  • Boot Camp 4, OS X Lion/Mountain Lion: Frequently asked questions (HT201189 no longer online)
  • Boot Camp 3.0, OS X 10.6: Frequently asked questions (HT201959 no longer online)

  • Apple Boot Camp Support Home and Boot Camp users forum

    (FYI: An alternative to using Bootcamp (for those that don't need maximum performance) is running Windows (or other OS) on a Mac via a "Virtual Machine" using OS X compatible VM software like Parallels Desktop, Fusion or (freeware) VirtualBox. Check requirements for the VM -and- for the software/app you plan to use with the VM OS. The VM software vendor's user forums are also worth checking for info on compatibility/problems/performance. There are also some 'emulators' (i.e. Crossover, Wine) that may be useful, but generally have more limited compatibility compared to running the full OS.)



  • M1 Mac Revive/Restore, T2 Chip Macs Firmware Restore & Apple Firmware Restoration CD Downloads
    These are for use when a firmware update fails (not to revert to a previous version). Each has a list of compatible Mac models.

    The Firmware Restore CD v1.4 doc links to an even older v1.3, but the link 404's. In case anyone really needs it, here's the (Archived) Software License Agreement for Firmware Restoration CD 1.3 that has a D/L link. (Update: D/L link now redirects to Apple Support home as of May 2017.)



      Apple Configurator 2 for Mac
    • What's new in Apple Configurator
      Version 2.14 changes:
      - New restrictions for Unpaired External Boot to Recovery and Unlock with Apple Watch.

      Version 2.13.3 changes:
      - Support for macOS Big Sur.
      - Support for restoring macOS on Mac computers with Apple silicon.
      - Web Clip: Configure Ignore Manifest Scope & Target Application Bundle Identifier.
      - Bug fixes and performance improvements.
      (Version 2.12.1 added support for restoring firmware on a 2019 Mac Pro & iOS VPN features.)

    • If your tags, organizations, or Blueprints are missing in Apple Configurator
      - A bug in Configurator 2.11 was fixed in later versions (2.11.1 and later).

    • Requirements for Apple Configurator 2 on Mac
      To use Apple Configurator 2.13, you must have a Mac with macOS 10.15.6 or later.
      Apple Configurator 2 supports the following devices:
      • iPad, iPad Pro, iPad mini
      • iPhone
      • iPod touch
      • Apple TV (3rd generation) profile installation only
      • Apple TV (HD or 4K)
      • Apple T2 Security Chip revive or restore on specific Mac computers.
        (See this Apple page for full list of supported devices.)










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