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Tips, Troubleshooting and How-To Guides for Mac/OS X/iOS Users
About Thunderbolt, HDMI, USB 3.0, Wi-Fi/Bluetooth, AirPrint, AirPlay, FaceTime, iCloud, OS X Troubleshooting, more.
Last Update: Rosetta 2, M1 Macs, Big Sur, AirPods, Mac HDR, 2019 Mac Pro Parts Guides, T2 Mac Firmware Restore.
(Previous Updates: Pro Display XDR, added Security Mitigations info to Security Topics, Apple Arcade Articles,
Aperture migration to Photos or Lightroom Classic, eGPU support and "Metal" supported Macs
HomePod tips, Secure boot/Startup Security Utility, macOS High Sierra and APFS drive format,
Apple TV 4K HDR/Dolby Vision, Tip for Can't boot from external drive in Sierra or later, Touch ID/Face ID,
Apple TV topic added doc on Single sign-on, Thunderbolt, HomeKit, Wi-Fi topics updated
Updated Boot Camp, Apple Music, Photos App, Homekit, AppleCare, Apple Watch topics)

For new Mac owners, or anyone wanting to learn more about later macOS versions/features, here is a listing of Apple's Mac Basics How-To articles, Specs, FAQs and Tips for Mac and OS X Users. (iOS info also added.) Includes guides to troubleshooting problems, backups, restoring, reinstalling OS X, and more.

This page also has links to Apple FAQs and Guides on HDMI, Audio, AirPlay, iTunes, Apple TV, CD/DVD sharing, USB, Apple Display Adapters, Mini DisplayPort, Thunderbolt, USB, Firewire, Tips for iOS/iPhone/iPad/iPod Touch users and a list of AirPort Utility and Firmware Updates for Apple Base Stations and Time Capsules. (Also tips/guides on using Boot Camp to run Windows on a Mac.)

Plus important tips on what to do with your personal files/data before selling or donating your Mac or iPhone/iPad, and what to do if your Apple product is lost or stolen (and beforehand).

(Note: If you get a 'file not found' (404) on a link, try again later as article may be in process of being updated. It may also be removed. Apple's CDN network has been frustrating at times, including access denied errors. Some articles have been archived but may still be useful for users of previous OS X versions.)

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(You can also use Browser's "Find" option to search page for other items/topics.)

Basics/Apps | Printing | Wi-Fi & BlueTooth | Audio/Video | iTunes | Internet/Browsers/Mail | Facetime | AirPlay | AirDrop | AirPods

macOS Security | Backups/Time Machine | HomeSharing | Displays/TV | Apple TV | iCloud | Migrating Files from a Mac/PC

Diagnostics | Troubleshooting | Reinstall macOS | Startup Problems | Ports & Adapters | Apple RAID Cards | Fusion Drives

  • M1 Mac Revive/Restore, T2 Chip Macs Firmware Restore & Apple Firmware Restoration CD Downloads
    These are for use when a firmware update fails (not to revert to a previous version). Each has a list of compatible Mac models.

    The Firmware Restore CD v1.4 doc links to an even older v1.3, but the link 404's. In case anyone really needs it, here's the (Archived) Software License Agreement for Firmware Restoration CD 1.3 that has a D/L link. (Update: D/L link now redirects to Apple Support home as of May 2017.)

      Apple Configurator 2 for Mac
    • What's new in Apple Configurator
      Version 2.13.3 changes:
      - Support for macOS Big Sur.
      - Support for restoring macOS on Mac computers with Apple silicon.
      - Web Clip: Configure Ignore Manifest Scope & Target Application Bundle Identifier.
      - Bug fixes and performance improvements.
      (Version 2.12.1 added support for restoring firmware on a 2019 Mac Pro & iOS VPN features.)

    • If your tags, organizations, or Blueprints are missing in Apple Configurator
      - A bug in Configurator 2.11 was fixed in later versions (2.11.1 and later).

    • Requirements for Apple Configurator 2 on Mac
      To use Apple Configurator 2.13, you must have a Mac with macOS 10.15.6 or later.
      Apple Configurator 2 supports the following devices:
      • iPad, iPad Pro, iPad mini
      • iPhone
      • iPod touch
      • Apple TV (3rd generation) profile installation only
      • Apple TV (HD or 4K)
      • Apple T2 Security Chip revive or restore on specific Mac computers.
        (See this Apple page for full list of supported devices.)

    AppleCare and Warranty Help

    Forgot Your Passcode for iPhone, iPad or iPod Touch?

    What to Do If your iPhone/iPad/iPod Touch, or Mac is Lost or Stolen (and Before)

    iPhone Activation and Unlocking

    Before Selling or Giving Away your Mac or iPhone/iPad/iPod Touch

    What to Do Before Sending your Mac or iPhone/iPad/iPod Touch in for Repair

    How to Check the Status of an Apple Repair or Problem Report

    Cleaning your Mac, Display, Keyboard, iPhone, iPad, Watch, HomePod, or Apple accessory

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